• Resolved mshoaibhussain

    (@mshoaibhussain)


    Hello,

    With the latest update, the order page will not load after you bulk mark orders as completed or cancelled.

    You have to hit the back button to go back to the order page.

    The order status, however, change successfully.

    Anyone else has this issue? Hope this can be fixed?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Audrey

    (@dreadlocksnation)

    Hello, I’m facing a issue with the latest version too. For me, the “hover” on “order on progress” or “order finish” doesn’t works, before the update you could see the last note of the order when hover.

    I miss this too much! Now i need to go into the order to see my notes…

    Woo Commerce, please, can you help us to fix those problems? ??

    Hey there, @mshoaibhussain! Thanks for contacting us. I’m happy to help you.

    I was not able to replicate this issue on my website. It is possible something external is affecting this.

    But before suggesting a conflict test, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Hey, @dreadlocksnation!

    Per WordPress forum guidelines, would you mind opening up a new thread for this so that we can keep things organized and offer more personalized support for you? We’ll be happy to help you out with this over there!

    Have a wonderful day!

    Thread Starter mshoaibhussain

    (@mshoaibhussain)

    Thank you for the reply. Upon further investigation, I realised that the issue is not with woocommerce but another payment plugin which got updated at the same time. Will contact them now to get it fixed. Sorry for any inconvenience caused.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @mshoaibhussain,

    Glad to know that you were able to find out the root cause of the issue.

    I hope a solution is found soon. I will mark this thread as resolved. Should you have further inquiries, kindly?create a new topic here.

    Thanks!


Viewing 5 replies - 1 through 5 (of 5 total)
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