WooCommerce shared cart contents

  • Resolved sirkoala

    (@sirkoala)


    3 months, 1 week ago

    Hi,

    We’ve found an interesting behaviour when enabling and configuring the plugin. Cart content seems to be shared among the users. Tried excluding pages and cookies as described on Woocommerce docs https://developer.woocommerce.com/docs/how-to-configure-caching-plugins-for-woocommerce/ but no luck, it keeps sharing the cart content.

    This creates a second (expected) issue, when a user see those products not being added to the cart by them and try removing from the cart, the nonce is invalid so it fails.

    Deactivating the plugin works like a charm but unfortunatelly we couldn’t find the options to make it compatible for us.

    Appreciate any info on this.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Have you got the option to “enable cache for logged in users” active under Page Cache >> Cache settings?

    Thread Starter sirkoala

    (@sirkoala)

    hi @vupdraft, that option is not enabled, so in theory logged in users are not seeing cached pages. We did also exclude all the checkout experience pages from being cached.

    Plugin Support vupdraft

    (@vupdraft)

    Would I be able to have your site URL?

    Thread Starter sirkoala

    (@sirkoala)

    @vupdraft, this is the URL of the site.

    https://vanillatheshop.com/

    the plugin is still deactivated

    • This reply was modified 3 months, 1 week ago by sirkoala.
    Plugin Support vupdraft

    (@vupdraft)

    Can you temporarily switch to a default theme and active WPO and see if the issue persist?

    Thread Starter sirkoala

    (@sirkoala)

    Hi @vupdraft, we’ve finally managed to test this. It seems indeed tied to the theme, enabling a default theme solved this problem. Assuming the theme has been built in a way that those pages are cached.

    Appreciate if you have any hints on this but our understanding is this is not caused directly by your plugin.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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