Tablet view not working

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @selflessmagician,

    Thank you for reaching out,

    Would you please add public access to your shared files?
    Both aren’t available: https://postimg.cc/gallery/TpYz7Xc.

    I tried to check your website and saw no issues on those pages.
    Kindly check for the issue on other devices and different browsers.

    Also, please tell me how you would like that section to look like.

    Please recheck your issue and keep us posted.
    Best Regards

    Thread Starter selflessmagician

    (@selflessmagician)

    Hello, thank you so much for your reply, and sorry for the issue with the shared images (I don’t use google drive very often). They should be available now (please let me know if not). On the images you will see how the site looks like in elementor with tablet view (that is how I would like it to look like) and how it looks on my iPad mini 6 on the frontend. So far I tried in Safari and in Firefox. In both browsers the issue is there. Other devices I had not yet the chance to try.

    Hello @selflessmagician,

    Thank you for reaching out,

    Based on the screenshots you provided, it seems that this issue might be related to the incompatibility of the widgets you are using with the Safari browser.

    Can you confirm that this issue only occurs with the OceanWP theme? If so, please provide a step-by-step guide on how to reproduce the issue.

    To ensure that this issue is not related to our product, please activate a default theme like twenty-twenty and check the result.

    In the meantime, you can contact the plugin author of those widgets. They may have a solution that we are not aware of.

    In my opinion, the best solution to this problem would be to create a new breakpoint using Elementor and adjust the sections of your site to the desired size according to your design: https://elementor.com/help/mobile-editing/. If any styling changes are required, apply them. However, since those widgets were written by another author, it is best to have them checked by them so that any necessary updates can be made.

    I hope it helps.
    Best Regards

    Thread Starter selflessmagician

    (@selflessmagician)

    Hi. Thanks for your reply. It seems that the issue is not related to your theme, as it occurs also with a default WordPress theme. So I will try asking in the Elementor section. Thanks

    You’re welcome.
    I’m glad we could help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.