Export fails at 5% of media uploads

I turn on debugging and now it doesn’t fail – it just seems to loop continually exporting media files. (I cancel the export at about 600% or so). The log which is about 3 attempts is at https://drive.google.com/file/d/1qhGN0zWmXjf_cvZ4L3vaUw-lM7XUotfK/view?usp=sharing

Hi @leswoolsey,

WP Migrate Support Team here. Thanks for reaching out with your query! We would be happy to assist.

We found lines of these database errors in the debug.log file:

The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior...

Lost connection to MySQL server during query...

These errors suggest issues with the MySQL server connection. Please share them with your hosting provider for assistance. Increasing the wait_timeout and interactive_timeout values in your MySQL configuration might help.

Most of the errors seem to point to the db_options table. Can you please try excluding this in the export, to see if it helps? There might be an issue with that table.

Please let us know how it goes for you.

Yes, if I exclude the media section, the export works just fine. So I suspect there is some problem with that table.

Hi @leswoolsey ,

Thanks for the additional information. Please could you try lowering the Maximum Request Size in the Settings tab of WP Migrate to see if it helps?

Also, if you export ONLY Media Uploads, does it finish?

It might also be worth checking your debug.log file if it’s activated, or your server error logs, to see if there are any errors getting logged that may help with the issue.

Sorry I was slow in responding. I had some higher priority issues that needed attention.

1. Lowering the request size to .25 MB did not resolve the problem.
2. Migrating the media files ONLY fails
3. When debug log was enabled, it only produced the messages show in the previous attachment
4. The only thing I can see in the server log is the following. Note that it appears over & over in the server log even at times when I was not logged into the server and trying the Export. So I don’t think its significant.
   [Sat Jul 20 18:47:34.501515 2024] [authz_core:error] [pid 2347450:tid 47507186939648] [client 65.39.193.50:54800] AH01630: client denied by server configuration: /home/gefcc735/csag.gefc.ca/wp-cron.php, referer: https://csag.gefc.ca/wp-cron.php?doing_wp_cron=1721515654.4848480224609375000000
5. When it’s failing, it reached the 5% level quite quickly and then sists there with the byte count not changing for 2 or 23 minutes before it times out.

Thanks for your help.

Hi @leswoolsey,

Thanks for providing further information!

Would you be able to send me the debugging information from the Help tab on the site you’re having trouble with?

1. Go to the Help tab of your install
2. Scroll down to the “Diagnostic Info & Error Log”
3. Please copy the info and share it here, or provide the URL if you upload the info on a site

Please feel free to hide any sensitive info you might find there. We’d like to check your current site’s configuration, maybe there’s a configuration and/or plugin that could be causing this.

Here it is.

site_url(): https://gefc.ca
home_url(): https://gefc.ca
site_path(): /home/gefcc735/public_html

Database Name: gefcc735_1989
Table Prefix: db_

WordPress Version: 6.6

WP Migrate DB: 2.6.11

Web Server: ………………… Apache
PHP: ………………………. 7.4.33
WP Memory Limit: ……………. 40M
PHP Time Limit: …………….. 30
Blocked External HTTP Requests: None
fsockopen: …………………. Enabled
OpenSSL: …………………… OpenSSL 1.1.1w 11 Sep 2023
cURL: ……………………… Enabled
Enable SSL verification setting: No
Opcache Enabled: ……………. Disabled

MySQL: ………………. 8.0.37
ext/mysqli: ………….. yes
WP Locale: …………… en_US
DB Charset: ………….. utf8
WPMDB_STRIP_INVALID_TEXT: No

Debug Mode: … Yes
Debug Log: …. No
Debug Display: Yes
Script Debug: No
PHP Error Log: error_log

WP Max Upload Size: 128 MB
PHP Post Max Size: 128 MB

WPMDB Bottleneck: …… 256 KB
Compatibility Mode: …. Yes
Delay Between Requests: 0

WP_HOME: ……. https://gefc.ca
WP_SITEURL: …. https://gefc.ca
WP_CONTENT_URL: https://gefc.ca/wp-content
WP_CONTENT_DIR: /home/gefcc735/public_html/wp-content
WP_PLUGIN_DIR: /home/gefcc735/public_html/wp-content/plugins
WP_PLUGIN_URL: https://gefc.ca/wp-content/plugins

Media Uploads
Transfer Bottleneck: …… 128 MB
Upload Folder Permissions: 755

Themes & Plugins
Transfer Bottleneck: ……… 128 MB
Themes Permissions: ………. 755
Plugins Permissions: ……… 755
Must-Use Plugins Permissions: 755
WP-Content Permissions: …… 755
WP-Core Permissions: ……… 750

Active Theme Name: Charity Is Hope
Active Theme Folder: /home/gefcc735/public_html/wp-content/themes/charity-is-hope

Active Plugins

• Appointment Hour Booking – Server Side Min Date add-on (v1.0.01) by CodePeople.net
• Essential Grid (v3.0.11) by ThemePunch
• GTranslate (v3.0.6) by Translate AI Multilingual Solutions
• WPBakery Page Builder (v7.7.2) by Michael M – WPBakery.com
• Lightweight Social Icons (v1.1) by Thomas Usborne
• Plugin Detective – Troubleshooting (v1.2.20) by NSquared
• Quick Page/Post Redirect Plugin (v5.2.4) by anadnet
• Slider Revolution (v6.5.31) by ThemePunch
• Shortcodes to show or hide content (v2.5) by Dave Clements
• Softaculous (v2.0.6) by Softaculous
• The Events Calendar (v6.5.1.4) by The Events Calendar
• ThemeREX Updater (v1.5.3) by ThemeREX
• ThemeREX Utilities (v3.3.2) by ThemeREX
• URL Emailer (v1.0.0) by Timo Kosiol
• URL Params (v2.5) by Jeremy B. Shapiro
• WP Migrate Lite (v2.6.11) by WP Engine
• WP Time Slots Booking Form – Server Side Min Date add-on (v1.0.01) by CodePeople.net
• WP Time Slots Booking Form (v5.2.26) by CodePeople.net

Must-Use Plugins

• WP Migrate Lite Compatibility (v1.3) by Delicious Brains

Log date: 2024/07/22 14:49:06

Migration ID: 1709431d-ea85-48cc-8b9c-e04008900915
Intent: savefile
Stages: media_files
Action: cancel
Error: ZIP Archive /home/gefcc735/public_html/wp-content/uploads/wp-migrate-db/gloucesteremergencyfoodcupboard-20240722144353-exous.zip does not exist

Hope that helps

Les

Hi @leswoolsey,

Thank you for sending that in. We noticed that the PHP Time Limit on the site is just 30 seconds. Please try increasing max_execution_time to something like 300 (seconds) to see if that helps. More information about this below (this is from our other plugin, but the idea is the same):

https://deliciousbrains.com/wp-offload-media/doc/file-size-limitations/

Perhaps increasing the WP_MEMORY_LIMIT might also help:

https://deliciousbrains.com/wp-migrate-db-pro/doc/memory-issues/

We checked the active theme and plugins, and we couldn’t find anything that would normally cause issues with the plugin.

However, to check for potential conflicts, could you kindly switch to a default theme and deactivate all other plugins temporarily? Then try exporting again. If the export succeeds, there might be a conflict between WP Migrate and the theme/plugins.

You may do the test on a staging site with the same issue or during off-peak hours. Please ensure you have a working backup before doing so.

Thanks –

1. I increase the PHP executioon time to 300 seconds – still failed at the same place but it seemed to take longer.
2. I increase the WP_Memory_Limit as you suggested – still failed at the same place
3. Switched to TwentyTwentFour theme and disabled all plugins except WP Migrate – still failed at the same place.

It takes a little while to test because I can only do tests in certain “safe periods” during the week.

Thanks

Les

Hi @leswoolsey ,

Thanks for your patience. Could you also confirm for us if your server has enough space to create the zip file? You should have at least 50% of free storage to avoid running out of space while the zip file is being created.

Also, I noticed that WP_DEBUG_DISPLAY is set to true, based on your diagnostics.

Debug Mode: … Yes
Debug Log: …. No
Debug Display: Yes

Could you try setting your debug values to the ones below to see if it helps with the issue?

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);

Could you also check your browser console while you are exporting to see if any errors are logged there?

https://deliciousbrains.com/wp-migrate-db-pro/doc/debugging-browser-console-errors/

Please also check the Excluded Files list if it’s empty. If it’s empty, below is the default value for that section. Please try adding these values back to the Excluded Files list to see if it helps.

.DS_Store
*.log
*backup*/
*cache*/

Let us know how it goes for you.

Well that was amusing. The excluded list was the default values. So I didn’t change that. I set the debugging back on and then ran the export again. I cancelled the export (or media files only) at 456%.

Browser console says:

JQMIGRATE: Migrate is installed, version 3.4.1
admin-bar.min.js?ver=6.6.1:2 Uncaught TypeError: l.hoverintent is not a function
at HTMLDocument. (admin-bar.min.js?ver=6.6.1:2:2965)Understand this error

The debug.log file is pretty much like before. Here it is:

[26-Jul-2024 20:48:29 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query DELETE FROM _mig_queue_jobs LIMIT 1000 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Queue\Manager->delete_data_from_queue [26-Jul-2024 20:48:29 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM db_options WHERE option_name = ‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’ LIMIT 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, get_site_option, get_network_option, get_option [26-Jul-2024 20:48:29 UTC] WordPress database error Lost connection to MySQL server during query for query INSERT INTO db_options (option_name, option_value, autoload) VALUES (‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’, ‘a:5:{i:2024;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2024\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:25581;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:29977822;s:18:\”folder_transferred\”;i:29977822;s:26:\”folder_percent_transferred\”;d:0.07519260902580436611852832129443413577973842620849609375;s:17:\”total_transferred\”;i:257082344;}i:2023;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2023\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:18474;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:10218584;s:18:\”folder_transferred\”;i:10218584;s:26:\”folder_percent_transferred\”;d:0.0256310145383257005635702086010496714152395725250244140625;s:17:\”total_transferred\”;i:257082344;}i:2022;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2022\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:9751;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:25301766;s:18:\”folder_transferred\”;i:25301766;s:26:\”folder_percent_transferred\”;d:0.06346377660459755210009546999572194181382656097412109375;s:17:\”total_transferred\”;i:257082344;}i:2021;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2021\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:4296;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:140086194;s:18:\”folder_transferred\”;i:140086194;s:26:\”folder_percent_transferred\”;d:0.351374640070748978093462255856138654053211212158203125;s:17:\”total_transferred\”;i:257082344;}i:2020;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2020\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:12674;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:51497978;s:18:\”folder_transferred\”;i:51497978;s:26:\”folder_percent_transferred\”;d:0.1291710693783382490895661476315581239759922027587890625;s:17:\”total_transferred\”;i:257082344;}}’, ‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->update_folder_status, update_site_option, update_network_option, add_network_option, add_option [26-Jul-2024 20:49:02 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query DELETE FROM _mig_queue_jobs LIMIT 1000 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Queue\Manager->delete_data_from_queue [26-Jul-2024 20:49:02 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM db_options WHERE option_name = ‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’ LIMIT 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, get_site_option, get_network_option, get_option [26-Jul-2024 20:49:02 UTC] WordPress database error Lost connection to MySQL server during query for query INSERT INTO db_options (option_name, option_value, autoload) VALUES (‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’, ‘a:5:{i:2024;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2024\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:25581;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:29977822;s:18:\”folder_transferred\”;i:29977822;s:26:\”folder_percent_transferred\”;d:0.07519260902580436611852832129443413577973842620849609375;s:17:\”total_transferred\”;i:257082344;}i:2023;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2023\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:18474;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:10218584;s:18:\”folder_transferred\”;i:10218584;s:26:\”folder_percent_transferred\”;d:0.0256310145383257005635702086010496714152395725250244140625;s:17:\”total_transferred\”;i:257082344;}i:2022;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2022\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:9751;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:25301766;s:18:\”folder_transferred\”;i:25301766;s:26:\”folder_percent_transferred\”;d:0.06346377660459755210009546999572194181382656097412109375;s:17:\”total_transferred\”;i:257082344;}i:2021;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2021\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:4296;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:140086194;s:18:\”folder_transferred\”;i:140086194;s:26:\”folder_percent_transferred\”;d:0.351374640070748978093462255856138654053211212158203125;s:17:\”total_transferred\”;i:257082344;}i:2020;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2020\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:12674;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:51497978;s:18:\”folder_transferred\”;i:51497978;s:26:\”folder_percent_transferred\”;d:0.1291710693783382490895661476315581239759922027587890625;s:17:\”total_transferred\”;i:257082344;}}’, ‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->update_folder_status, update_site_option, update_network_option, add_network_option, add_option [26-Jul-2024 20:49:35 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query DELETE FROM _mig_queue_jobs LIMIT 1000 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Queue\Manager->delete_data_from_queue [26-Jul-2024 20:49:35 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM db_options WHERE option_name = ‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’ LIMIT 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, get_site_option, get_network_option, get_option [26-Jul-2024 20:49:35 UTC] WordPress database error Lost connection to MySQL server during query for query INSERT INTO db_options (option_name, option_value, autoload) VALUES (‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’, 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‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->update_folder_status, update_site_option, update_network_option, add_network_option, add_option [26-Jul-2024 20:50:11 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query DELETE FROM _mig_queue_jobs LIMIT 1000 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Queue\Manager->delete_data_from_queue [26-Jul-2024 20:50:11 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM db_options WHERE option_name = ‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’ LIMIT 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, get_site_option, get_network_option, get_option [26-Jul-2024 20:50:11 UTC] WordPress database error Lost connection to MySQL server during query for query INSERT INTO db_options (option_name, option_value, autoload) VALUES (‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’, 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‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->update_folder_status, update_site_option, update_network_option, add_network_option, add_option [26-Jul-2024 20:50:43 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query DELETE FROM _mig_queue_jobs LIMIT 1000 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Queue\Manager->delete_data_from_queue [26-Jul-2024 20:50:43 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM db_options WHERE option_name = ‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’ LIMIT 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, get_site_option, get_network_option, get_option [26-Jul-2024 20:50:43 UTC] WordPress database error Lost connection to MySQL server during query for query INSERT INTO db_options (option_name, option_value, autoload) VALUES (‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’, 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‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->update_folder_status, update_site_option, update_network_option, add_network_option, add_option [26-Jul-2024 20:51:17 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query DELETE FROM _mig_queue_jobs LIMIT 1000 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Queue\Manager->delete_data_from_queue [26-Jul-2024 20:51:17 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM db_options WHERE option_name = ‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’ LIMIT 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, get_site_option, get_network_option, get_option [26-Jul-2024 20:51:17 UTC] WordPress database error Lost connection to MySQL server during query for query INSERT INTO db_options (option_name, option_value, autoload) VALUES (‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’, 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‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->update_folder_status, update_site_option, update_network_option, add_network_option, add_option [26-Jul-2024 20:51:50 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query DELETE FROM _mig_queue_jobs LIMIT 1000 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Queue\Manager->delete_data_from_queue [26-Jul-2024 20:51:50 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM db_options WHERE option_name = ‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’ LIMIT 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, get_site_option, get_network_option, get_option [26-Jul-2024 20:51:50 UTC] WordPress database error Lost connection to MySQL server during query for query INSERT INTO db_options (option_name, option_value, autoload) VALUES (‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’, ‘a:5:{i:2024;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2024\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:25581;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:29977822;s:18:\”folder_transferred\”;i:29977822;s:26:\”folder_percent_transferred\”;d:0.07519260902580436611852832129443413577973842620849609375;s:17:\”total_transferred\”;i:257082344;}i:2023;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2023\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:18474;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:10218584;s:18:\”folder_transferred\”;i:10218584;s:26:\”folder_percent_transferred\”;d:0.0256310145383257005635702086010496714152395725250244140625;s:17:\”total_transferred\”;i:257082344;}i:2022;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2022\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:9751;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:25301766;s:18:\”folder_transferred\”;i:25301766;s:26:\”folder_percent_transferred\”;d:0.06346377660459755210009546999572194181382656097412109375;s:17:\”total_transferred\”;i:257082344;}i:2021;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2021\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:4296;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:140086194;s:18:\”folder_transferred\”;i:140086194;s:26:\”folder_percent_transferred\”;d:0.351374640070748978093462255856138654053211212158203125;s:17:\”total_transferred\”;i:257082344;}i:2020;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2020\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:12674;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:51497978;s:18:\”folder_transferred\”;i:51497978;s:26:\”folder_percent_transferred\”;d:0.1291710693783382490895661476315581239759922027587890625;s:17:\”total_transferred\”;i:257082344;}}’, ‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->update_folder_status, update_site_option, update_network_option, add_network_option, add_option [26-Jul-2024 20:52:23 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query DELETE FROM _mig_queue_jobs LIMIT 1000 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Queue\Manager->delete_data_from_queue [26-Jul-2024 20:52:23 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM db_options WHERE option_name = ‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’ LIMIT 1 made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, get_site_option, get_network_option, get_option [26-Jul-2024 20:52:23 UTC] WordPress database error Lost connection to MySQL server during query for query INSERT INTO db_options (option_name, option_value, autoload) VALUES (‘wpmdb_folder_transfers_media_files_0cc911fe-f64c-4fbf-9b84-78facd5cc316’, ‘a:5:{i:2024;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2024\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:25581;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:29977822;s:18:\”folder_transferred\”;i:29977822;s:26:\”folder_percent_transferred\”;d:0.07519260902580436611852832129443413577973842620849609375;s:17:\”total_transferred\”;i:257082344;}i:2023;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2023\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:18474;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:10218584;s:18:\”folder_transferred\”;i:10218584;s:26:\”folder_percent_transferred\”;d:0.0256310145383257005635702086010496714152395725250244140625;s:17:\”total_transferred\”;i:257082344;}i:2022;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2022\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:9751;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:25301766;s:18:\”folder_transferred\”;i:25301766;s:26:\”folder_percent_transferred\”;d:0.06346377660459755210009546999572194181382656097412109375;s:17:\”total_transferred\”;i:257082344;}i:2021;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2021\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:4296;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:140086194;s:18:\”folder_transferred\”;i:140086194;s:26:\”folder_percent_transferred\”;d:0.351374640070748978093462255856138654053211212158203125;s:17:\”total_transferred\”;i:257082344;}i:2020;a:10:{s:9:\”nice_name\”;s:7:\”uploads\”;s:13:\”relative_path\”;s:5:\”/2020\”;s:6:\”is_dir\”;b:1;s:13:\”absolute_path\”;s:45:\”/home/gefcc735/public_html/wp-content/uploads\”;s:9:\”item_size\”;i:12674;s:4:\”size\”;i:398680434;s:10:\”batch_size\”;i:51497978;s:18:\”folder_transferred\”;i:51497978;s:26:\”folder_percent_transferred\”;d:0.1291710693783382490895661476315581239759922027587890625;s:17:\”total_transferred\”;i:257082344;}}’, ‘off’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, DeliciousBrains\WPMDB\Common\MF\MediaFilesLocal->ajax_mf_transfer_files, DeliciousBrains\WPMDB\Common\Transfers\Abstracts\TransferManagerAbstract->manage_file_transfer, DeliciousBrains\WPMDB\Common\Transfers\Files\TransferManager->handle_savefile, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->process_queue_data, DeliciousBrains\WPMDB\Common\Transfers\Files\Util->update_folder_status, update_site_option, update_network_option, add_network_option, add_option

Hi @leswoolsey ,

Thanks for re-sending the log messages. Just to confirm, have you reached out to your hosting provider to increase the values of wait_timeout and interactive_timeout in your database settings? The database errors seem to loop, and begin with this error message:

[26-Jul-2024 20:52:23 UTC] WordPress database error The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. for query

May we know what the values of wait_timeout and interactive_timeout are now?

The values are: interactive_timeout??=180, wait_timeout???=?? 30

Our hosting provider cannot increase the values of these timeout values because they are global and our website is hosted on a shared server, global variables cannot be altered to not generate an impact on other accounts.

(It took a lot of back and forth to get this far).

Is it possible to set those variables at the session level in the plugin to see if that helps?

Thanks

Les

Hi @leswoolsey ,

Thanks for those details. I don’t think those details can be changed by the plugin, since they’re database settings.

Another thing I noticed is that the error seems to get triggered when WP Migrate deletes the _mig_queue_jobs table. _mig_ tables are temporary tables used by WP Migrate. They should be deleted after each successful migration or export.

Kindly check your database if you still see _mig_ tables there. If so, please backup your whole database, then please delete all _mig_ tables in your database. Then please start another export of your site.

Let us know how it goes for you.

I did find there were 3 _mig_ tables left behind. So I deleted them and retried. It didn’t fail with an error message but I halted it after 3000% complete.