Getting error when viewing advanced setting

  • Resolved poppydev

    (@poppydev)


    7 months, 4 weeks ago

    Hi Admin,

    Getting the following error popup message when visiting the Advance Settings tab under Settings

    aios_send_command: error: error ()

    Inline errors: Failed to load/detect IPv4 and IPV6, looks like its looping through these and then the popup appears.

    I’m using the default settings, no theme installed and using the same plugin setup as other sites I have built. I will check these as well to see if it happens to them.

    If anything I am getting a white screen and cannot move away from this popup message. Eventually the browser runs out of memory and allows me to go back to wp-admin

    Apart from this tab setting, everything else is working fine under the plugin setup.

    Please advise?

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @poppydev

    Can you please open the browser Dev Tools > Network > Fetch/XHR

    admin-ajax.php Call does it show 200 ok or any other error 403 or 500?

    https://snipboard.io/3HONfC.jpg

    It might be some how the ajax call is blocked or the syntax error is not proper which is why it seems like that.

    Do you have the Cookie based brute force prevention in WP Security > Bruteforce enabled.

    My site has a theme or plugins which use AJAX: please make sure you have enabled it.

    By default IP detection methoed is $_SERVER[‘REMOTE_ADDR’] it should be correct one your IP address as per https://whatismyipaddress.com/

    Regards

    Thread Starter poppydev

    (@poppydev)

    Hi @hjogiupdraftplus,

    Thank you for getting back to me. I figured it out in the end.

    I had a custom Ajax call that was looping through all my custom tables I have and updating the ‘td’ in the admin. Without realising it was effecting every table that other plugins might have setup.

    I got around this by targeting the td class for that table and everything now works. Same for other plugins I was having issue with.

    Thank you though, as you mentioned Ajax and it just twigged in my head that my custom call was the cause.

    Regards

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @poppydev,

    Glad to know the issue was found.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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