Customizing the Emails that get sent.

Hey @tkgnewseed,

Great to hear that you are using our plugins and hope we can help facilitate your enhancements in some way (though we do not technically fully support customizations). Not 100% sure if this applies to what you are asking, but, …

You can customize the Event Tickets emails using our templates which can be found here: https://theeventscalendar.com/knowledgebase/tickets-emails-template-files/

There are also some additional placeholders available to use in the content that my be helpful: https://theeventscalendar.com/knowledgebase/event-tickets-emails/

Hope I am in the ballpark,
John

Hi @tkgnewseed

I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

Let me know if there’s anything I can assist you with.

Thank you for responding. We decided to take a different route. Again, thank you.

Hi @tkgnewseed ,

Thank you for your message and the update.

I’d be closing this thread as there are no further actions needed. But, please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.