• Resolved theclov

    (@theclov)


    I’m experiencing an issue with the lightbox feature in my image gallery. When I click on a photo, the lightbox doesn’t open, and the image is just displayed on the same page.

    I’ve made sure the lightbox option is enabled in the Robo Gallery settings.

    Can you assist me in fixing this problem?

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  • Plugin Author robosoft

    (@robosoft)

    I’m sorry to hear you’re experiencing issues with the lightbox feature in your image gallery. It sounds like there might be a CSS or JavaScript conflict with your theme or another plugin on the page.

    Try using the compatibility settings within the Robo Gallery plugin. This can help to avoid conflicts with your theme or other plugins. Temporarily disable other plugins to see if the lightbox feature starts working. This can help identify if another plugin is causing the conflict. Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue persists. If the lightbox works with the default theme, the conflict is likely with your current theme. Clear your site’s cache and your browser’s cache to ensure that you are not viewing a cached version of the page. Open your browser’s developer tools (usually by pressing F12) and check the console for any JavaScript errors that might indicate the source of the conflict.

    If you follow these steps and still encounter problems, please let us know, and we’ll be happy to provide further assistance.

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