# after URL

Hi, thank you for reaching out to us. We have checked your shared URL, and every heading works well in the TOC. If you are still facing issues, please follow the steps below.

1. Go to Toc setting.
2. Scroll down and locate the “Generate TOC link ids” option.
3. Enable that option and give it a try.

For a better understanding please refer to this screenshot: https://paste.pics/Q8KW8

If the issue remains, kindly share a short video of the problem so we can investigate accordingly.

Hi,

Thank you for your response. I have followed your instructions and enabled the “Generate TOC link ids” option, but unfortunately, the issue persists. The headings still do not work properly in the TOC, and the TOC does not expand in some blogs.

Could you please provide further assistance?

Hi, We have checked your shared URL, and it is working fine on our end. Could you please share a short video of the issue occurring on your end so we can check accordingly?

I uploaded 2 videos here:

https://drive.google.com/drive/folders/1TJkBeKzDolfxJwK35p31x-asZ75GcIUq?usp=drive_link

Here are the link I used in the videos:
1. video: https://travelnania.com/thoddoo/ 2. video: https://travelnania.com/best-places-vietnam/

Hi, your shared video isn’t accessible, but we found a problem with the URL you provided https://travelnania.com/best-places-vietnam/. Please check for conflicts with other plugins and themes. If the issue persists, let us know.

Unfortunately, the issue persists.

Some tables of contents work perfectly, like: https://travelnania.com/koh-kradan.

Some can’t be opened, such as: https://travelnania.com/best-places-vietnam/ OR
https://travelnania.com/cao-bang/. The original URL plus a hashtag shows up, but there is no scrolling down, it jumps to the top of the page.

Some can be opened, but not all anchors work, such as: https://travelnania.com/thoddoo/ (CHAPTER: Where to Eat in Thoddoo?).

Hi, can you please confirm how you are adding TOC to those pages? Are you using any shortcode or another way? Also, please confirm which theme you are currently using and share the theme reference or link so we can check.

I add the TOC with a Shortcode – [ez-toc].

I’m using the Astra theme (https://wpastra.com/)

Hi, we checked adding TOC via shortcode with the same theme and didn’t encounter any issues. It seems there may be a conflict with another plugin. Please check for conflicts with other plugins. If the issue persists, kindly share a short video showing the steps you’re taking.