woopayments stripe error

  • Resolved gertz191

    (@gertz191)


    4 months, 1 week ago

    Hello, I want to ask for help, I wanted to start with woopayments and I getting this error on screet to choose payment screen :

    Vyskytla se chyba platební metody s id ‘woocommerce_payments’: ReferenceError: Stripe is not defined

    I will be glad for any help.

    WordPress Environment<br><br>WordPress address (URL): https://feel4prints.cz<br>Site address (URL): https://feel4prints.cz<br>WC Version: 9.1.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.5.5<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: cs_CZ<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.2.20<br>PHP Post Max Size: 48 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.88.1<br>OpenSSL/3.0.13<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.6-MariaDB-0+deb12u1<br>Max Upload Size: 16 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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Counts<br><br>attachment: 18<br>customize_changeset: 55<br>filter-field: 2<br>filter-set: 1<br>nav_menu_item: 19<br>page: 16<br>post: 5<br>product: 13<br>revision: 114<br>shop_order_placehold: 1<br>user_registration: 4<br>wp_font_family: 12<br>wp_global_styles: 2<br>wp_navigation: 2<br>wp_template: 7<br>wp_template_part: 3<br>wpforms: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? 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Viz Jak vytvo?it odvozenou ?ablonu (anglicky)<br><br>WooCommerce Support: ? Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-07-14 10:18:49 +02:00<br>Options: ?<br>Notes: 68<br>Onboarding: completed Action Scheduler<br><br>Dokon?eno: 295<br>Oldest: 2024-07-12 14:07:50 +0000<br>Newest: 2024-07-13 20:47:15 +0000<br><br>Selhalo: 34<br>Oldest: 2024-07-12 13:30:01 +0000<br>Newest: 2024-07-13 20:30:01 +0000<br><br>?ekající: 6<br>Oldest: 2024-07-13 21:30:01 +0000<br>Newest: 2024-07-15 12:00:00 +0000 Status report information<br><br>Generated at: 2024-07-13 22:48:08 +02:00<br>
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter gertz191

    (@gertz191)

    sorry old status report new is here:

    WordPress Environment<br><br>WordPress address (URL): https://feel4prints.cz<br>Site address (URL): https://feel4prints.cz<br>WC Version: 9.1.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: cs_CZ<br>External object cache: ? Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.2.20<br>PHP Post Max Size: 48 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.88.1<br>OpenSSL/3.0.13<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.6-MariaDB-0+deb12u1<br>Max Upload Size: 16 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.1.2<br>WC Database Prefix: wp_<br>Celková velikost databáze: 14.02MB<br>Velikost dat databáze: 11.55MB<br>Velikost indexu databáze: 2.47MB<br>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 0.19MB + Index: 0.16MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.16MB + Index: 0.11MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine 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Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>attachment: 22<br>customize_changeset: 52<br>filter-field: 2<br>filter-set: 1<br>nav_menu_item: 24<br>page: 14<br>post: 2<br>product: 16<br>revision: 122<br>shop_order_placehold: 1<br>user_registration: 4<br>wp_font_family: 12<br>wp_global_styles: 2<br>wp_navigation: 2<br>wp_template: 7<br>wp_template_part: 3<br>wpforms: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (10)<br><br>Cookies and Content Security Policy: Autor: Jonk @ Follow me Darling – 2.25<br>Google Listings and Ads: Autor: WooCommerce – 2.7.6<br>Jetpack: Autor: Automattic – 13.6<br>Redis Object Cache: Autor: Till Krüss – 2.5.3<br>WooPayments: Autor: WooCommerce – 7.9.2<br>PDF Invoices & Packing Slips for WooCommerce: Autor: WP Overnight – 3.8.6<br>WooCommerce: Autor: Automattic – 9.1.2<br>WP Mail SMTP: Autor: WP Mail SMTP – 4.1.0<br>WPForms Lite: Autor: WPForms – 1.8.9.6<br>WPify Woo: Autor: WPify s.r.o. – 4.1.4 Inactive Plugins (5)<br><br>Filter Everything?— WooCoomerce Product & WordPress Filter: Autor: Andrii Stepasiuk – 1.8.5<br>Mailchimp for WooCommerce: Autor: Mailchimp – 4.2.1<br>Pinterest for WooCommerce: Autor: WooCommerce – 1.3.24<br>TikTok: Autor: TikTok – 1.2.8<br>WooCommerce Shipping & Tax: Autor: WooCommerce – 2.6.2 Dropin Plugins ()<br><br>object-cache.php: Redis Object Cache Drop-In Settings<br><br>API Enabled: –<br>Force SSL: –<br>Currency: CZK (K?)<br>Currency Position: right_space<br>Thousand Separator:<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 dn?<br>Level threshold: –<br>Log directory size: 803 KB WC Pages<br><br>Obchod: #7 - /<br>Ko?ík: #8 - /?page_id=8 - Contains the woocommerce/cart block<br>Pokladna: #9 - /?page_id=9 - Contains the woocommerce/checkout block<br>M?j ú?et: #10 - /?page_id=10<br>Obchodní podmínky: #76 - /?page_id=76 Theme<br><br>Name: Storefront<br>Version: 4.6.0<br>Author URL: https://woocommerce.com/<br>Child Theme: ? – Pokud upravujete WooCommerce ?ablonu<br>kterou jste nevytvo?ili<br>doporu?ujeme pou?ít odvozenou ?ablonu. Viz Jak vytvo?it odvozenou ?ablonu (anglicky)<br><br>WooCommerce Support: ? Templates<br><br>Overrides: – WooPayments<br><br>Version: 7.9.2<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 235028781<br>Account ID: acct_1PbMVeCN2N8qNL1A<br>Payment Gateway: Enabled<br>Test Mode: Enabled<br>Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Disabled<br>Fraud Protection Level: basic<br>Multi-currency: Disabled<br>Auth and Capture: Enabled<br>Documents: Enabled<br>Logging: Enabled Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-07-23 10:18:49 +02:00<br>Options: ?<br>Notes: 69<br>Onboarding: completed Action Scheduler<br><br>Dokon?eno: 398<br>Oldest: 2024-07-12 14:07:50 +0000<br>Newest: 2024-07-23 08:45:01 +0000<br><br>?ekající: 9<br>Oldest: 2024-07-23 10:20:01 +0000<br>Newest: 2024-07-29 12:00:03 +0000 Status report information<br><br>Generated at: 2024-07-23 11:19:59 +02:00<br>
    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @gertz191,

    Thanks for opening a thread in the WooPayments forums and sharing the updated SSR. I also see from your previous thread that your account is enabled and has Payments and Deposits active.

    As a first step, have you tried this with any other plugins disabled? Just WooCommerce and WooPayments?

    If you still get problems with it, please share a screenshot of the error you’re receiving and the exact steps you’re taking when you get said error. You can use https://snipboard.io/ to share screenshots in the forums.

    Please keep us posted.

    Thanks!
    -OP

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