Discord buttons not working

  • copperbeech

    (@copperbeech)


    4 months ago

    Hello. I’m having a problem with the Discord buttons not actually adding the person to the server, or automatically removing them when they drop their subscription. The buttons appear on the My Accounts page, and with a new account they can be clicked and indicate the connection was made with the Discord username is listed. However, they never actually arrive on the server.

    After the account is created and they have attempted to connect to Discord, when I click the Disconnect Discord button, it redirects to the same (/my-accounts/#) page. As well, an image that appears beneath the button and beside their Discord name doesn’t display. All of this worked when I initially set up the plugin months ago. It stopped working in the last two weeks. I have changed nothing.

    I deactivated then reactivated the plugin, with no change. At this point I don’t know why it stopped working, and I’m having to do it all manually.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Younes

    (@vanbom)

    Hi there,

    Thank you for reaching out to the Connect MemberPress to Discord support.

    Please ensure that you give the Bot a higher priority than all other Discord roles.

    Thread Starter copperbeech

    (@copperbeech)

    Yes, it is the topmost role on the server.

    Thread Starter copperbeech

    (@copperbeech)

    Bumping this, as it’s still not working.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.