Quantity based discount incorrect in cart page

  • Hi

    I have an issue of quantity based discount incorrect in cart page:

    • Precondition: create quantity based discount: 1. from 5 to 10 quantity, apply a fixed discount of 12. 2. from 11 to 20 quantity, apply a fixed discount of 20.
    • Issue: in cart page, update cart item to 5, expect result is discount 12 with asynchronous loading to show, but not. If reload the page, then the result is correct with discount 12。When update cart item to 6, now the result is discount 12 with asynchronous loading to show.

    Many thanks

    Levi

    • This topic was modified 4 months, 1 week ago by levili.
    • This topic was modified 4 months, 1 week ago by levili.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sreejith Acowebs

    (@sreejithacowebs)

    Hi,

    Sorry for the delayed response. We don’t fully understand the query. Could you please provide a screen recording of the issue? It will help us understand better.

    Thread Starter levili

    (@levili)

    Hi

    Please check below screenshot

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    View post on imgur.com
    • This reply was modified 4 months ago by levili.
    • This reply was modified 4 months ago by levili.
    Plugin Support Sreejith Acowebs

    (@sreejithacowebs)

    Hi,

    Thank you for providing the details. These types of issues typically arise from the theme. If your cart is built using the block editor, please convert it to a standard WooCommerce cart by using the default shortcode [woocommerce_cart]. For a basic examination, could you please deactivate the dynamic pricing plugin and try adding products to the cart? If the issue persists, please switch to the default Storefront theme for testing. If the issue is still not resolved, we will need a detailed examination of your website.

Viewing 3 replies - 1 through 3 (of 3 total)
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