Backup Error

Hi @esachs44,

Thank you for reaching out!

The issue is caused by the RAM memory limit configuration.

Because your WP_MAX_MEMORY_LIMIT is set to 256 MB (which is the default value and you need to override it in wp-config.php) our plugin assumes that there are 256 MBs of free RAM memory, but in reality, there is a hard limit of 40 MBs, best solution for you would be to increase memory limit to 256 MBs in your php.ini configuration, that would resolve all issues or set correct value for WP_MAX_MEMORY_LIMIT in wp-config.php to “40M”.

After all, running WordPress with only 40 MBs of RAM is quite challenging and may make the website unstable.

You need to increase the memory_limit variable in your php.ini configuration, the most recommended value for you is “256M”.

Let me know how it goes afterwards. Thank you!

The memory limit in php.ini file is set to 400mb

memory_limit = 400M

I changed the memory limit to the recommend size of 256m.

Here are the new logs BMI-IaVJQpLe-35103

Dear @esachs44 ,

We have noticed that your current PHP max_execution_time is low. For optimal performance of our plugin, we recommend increasing this value to at least 300 seconds. This adjustment is necessary to ensure that all processes complete without interruption, particularly those requiring extended execution times.

To update the max_execution_time, you can add/modify the following line to your php.ini file:

max_execution_time = 300

Alternatively, if you have access to your server’s control panel, you may adjust this setting through the PHP configuration section.

After changing it, could you kindly try again?

Hello @esachs44 ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.