There is a delay of several seconds when posting.

  • Resolved forhekset

    (@forhekset)


    7 months, 2 weeks ago

    Hello,

    When posting, there is a delay of about 25 seconds.
    When a new post is registered, an email is sent to approximately 230 users, and according to the debug logs, it appears that the delay is due to waiting for the emails to be sent.

    The topic below seems to be experiencing the same issue as us, but unfortunately, there was no feedback to refer to:
    https://www.ads-software.com/support/topic/forms-slow-to-process-after-submit/

    If I set Advanced -> Delivery Mode to Log Only, there is no delay when submitting.
    Is it possible to apply asynchronous email delivery for submit and email sending?
    WordPress is on a private network.

    Mailer: postsmtp
    HostName: xxxxx.domain.co.kr
    cURL Version: 7.68.0
    OpenSSL Version: OpenSSL/1.1.1f
    OS: Linux 5.4.0-187-generic #207-Ubuntu SMP Mon Jun 10 08:16:10 UTC 2024 x86_64
    PHP: Linux 7.4.33 C.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.5.4 ko_KR UTF-8
    WordPress Theme: Customizr
    WordPress Plugins: Query Monitor, Restrict User Access, Adminimize, AuthLDAP, Better Notifications for WP, DCO Comment Attachment, Enhanced Media Library, Extra Shortcodes, Groups, Import and export users and customers, LoginPress - Customizing the WordPress Login Screen., Multiple Roles, Nimble Page Builder, Post SMTP, Quick Featured Images, Shortcodes Ultimate, SiteOrigin Widgets Bundle, Advanced Editor Tools (previously TinyMCE Advanced), UpdraftPlus - Backup/Restore, User Role Editor, Videopack, WP Crontrol, WP Downgrade | Specific Core Version, Force Login, WP ULike
    WordPress wp_mail Owner: /var/www/html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, BNFW->bnfw_update_email_changing_subject, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_init
    Postman: 2.9.6
    Postman Sender Domain (Envelope|Message): domain.co.kr | domain.co.kr
    Postman Prevent Message Sender Override (Email|Name): Yes | Yes
    Postman Active Transport: Other SMTP (smtp:none:none://xxxxxxx.domain.co.kr:25)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 1414402 | 8153
    Postman Email Log (Enabled|Limit|Transcript Size): Yes | 1000 | 128
    Postman PHP LogLevel: 10000

    For security reasons, some URL information has been masked.
    Thank you for your understanding.
    The count of Postman Deliveries Fail was caused by users without email addresses in the past and is no longer occurring.

    Many Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @forhekset

    Hope this finds you well.

    Thank you so much for contacting Post SMTP team and explaining your concern in details. Kindly provide us screen shot of email logs page. From you diagnostic test report we can see you are using your own domain to send mails we would recommend you to use any socket, for example Gmail, Brevo or any other and do share your feedback.

    Looking forward to your response.

    Thanks and regards,
    Support Team – WP Experts

    Thread Starter forhekset

    (@forhekset)

    Hello,

    Thank you so much for your quick reply.
    This is the email log screen.
    https://1drv.ms/i/s!ArthELx2qbx3gZQC5hbCEWqoGqOKuA?e=DbOqpG

    Once a post is published, it will be in the submit state for about a minute, and 233 people will be notified.

    If I use the paid version, can I avoid the delay?
    It is difficult to use an external mail service.

    Many Thanks,

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @forhekset

    Hope you are doing well.

    Thanks for the providing the screen shot. If you are not using any external mail service the delay will exist however you can resolve this issue using Flexible Quota Scheduling which is a feature in our pro version. Flexible Quota Scheduling can indeed help mitigate issue related to delays in email delivery, especially when sending a large number of emails.

    To further address this query you can open a ticket and our representative will guide you further.

    We believe this addresses your concern. Do write us back if you have any additional questions.

    Thanks and regards,
    Support Team – WP Experts

Viewing 3 replies - 1 through 3 (of 3 total)
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