Issue with Plugin: Passwords Containing % Sign

  • Resolved albertohitech

    (@albertohitech)


    4 months ago

    I hope this message finds you well.

    I am writing to inform you about a bug I encountered with your plugin. When attempting to use a password containing the ‘%’ character, the plugin failed to function correctly. It was only after I changed my password, removing the ‘%’ character, that the plugin started to work as expected.

    This issue caused some inconvenience, and I believe it might affect other users as well. Could you please investigate and address this bug in a future update?

    Thank you for your attention to this matter. I appreciate your efforts in providing a useful tool, and I look forward to your prompt response and resolution.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @albertohitech, glad you reached out and please excuse the delayed response here!

    I’ve tested creating a new user on my test site with Solid Security enabled and made sure I had the “%” character on my generated password, and I was able to register successfully.?

    I also confirmed that I could log in with that password and tried a reset password; in both cases, Solid Security is still active on the site and I did not encounter any issues.

    Can you please elaborate on which Solid Security feature is failing on your site when using the “%” character on a password? Please confirm if the issue only occurs when Solid Security is active and resolves when deactivated. If you see any errors/messages when the issue happens, please send them here.

    I think I have the same problem.

    Plugin Support Ben Meredith

    (@benmeredithgmailcom)

    Hey folks!

    Apologies, we misread the first reply here and thought you were referring to a different SolidWP product.

    We’ve tried to replicate an issue with the (newly rebranded) Solid Mail plugin, and I’m not seeing issues with a password containing %.

    Can you pass along some steps to see the problem now? I’m operating under the assumption that this issue was fixed in the rebrand of the plugin to Solid Mail.

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hello,

    Just wanted to swing by here to see if you still need help.

    Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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