Blocking customers, users from logging into the Website

  • Resolved pkd

    (@peter-king-design)


    3 months, 3 weeks ago

    Many customers, users and sales reps are being blocked from using the website and logging in. I’ve adjusted many recommended settings. How should i proceed.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @peter-king-design,

    The website login forms are not protected by the Anti-Spam plugin. Could you, please let me know what errors your users see when they get blocked?

    Also, let me know a few examples of the IPs or emails of the blocked customers. If you do not wish to publish this information here, please contact us through our private support system:

    https://cleantalk.org/my/support/open

    Thank you.

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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