• Resolved webmark487

    (@webmark487)


    Hi!

    On my smartphone, when the side slide of the mobile menu is open, the sub menu entries move to the right when scrolling. How can I get rid of this?

    If I often scroll up and down, the sub menu entries disappear at all.

    A potential workaround would maybe be, to disable scrolling while the submenu is open.

    Thx in advance and best regards
    Markus

    • This topic was modified 2 months, 2 weeks ago by webmark487.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @webmark487,
    Thank you for reaching out to us!

    I noticed that your menu has some additional settings that do not appear when simply configuring the theme. Unfortunately, for these situations, as mentioned in our Support Policy – https://docs.themeisle.com/article/1146-support-policy, we cannot offer support because it is outside of our scope.
    However to address this issue, you can try and use CSS to fix the submenu in position so when the page is scrolled it won’t affect the submenu items. You can add this snippet of code by going in the Customizer -> Additional CSS:

    .sub-menu.dropdown-open { 
    transform: none !important;
    position: fixed;
    }

    Kind regards,
    Mara

    Thread Starter webmark487

    (@webmark487)

    thx for your reply

    your hint lead me to the reason for this behavior. so after deleting a few lines in my CSS it now works as expected. for the sake of completeness, here the CSS that I deleted:

    .builder-item:first-child{
    padding-right:0;
    padding-left:10px;
    }

    Hi @webmark487,

    I’m glad to hear that I was able to help you with this information! I’m always striving to improve my ability to assist customers, and your feedback is incredibly valuable. If you had a positive experience with our interaction today, would you be willing to leave a review about it here?

    Additionally, I’d like to mention that while we are here to support you, we don’t encourage making modifications to the theme, as it can lead to issues with updates and compatibility.

    Sharing your thoughts helps others know what to expect when they contact us. Thanks again for your time and business!

Viewing 3 replies - 1 through 3 (of 3 total)
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