Site displays differently on PC versus ipad or phone

  • Resolved RVH

    (@rvh)


    3 months, 2 weeks ago

    Very, very strange behavior. My site (with Divi theme) displays correctly on my PC but on ipad or iphone it shows with a twentyfifteen theme (I think it’s that one, but it’s one of the default themes) and no content. The weird thing is that I DO NOT have the twentyfifteen theme installed! The only theme installed is Divi and a Divi Child theme.

    I’ve cleared cache everywhere and looked in the database thinking twentyfifteen might be there but I can’t find it anywhere other than a mention as a “transient” something.

    Try it yourself and let me know what you think.

    Bob in New Hampshire

    PS, I had the wrong url before, it’s fixed now,

    • This topic was modified 3 months, 2 weeks ago by RVH.
    • This topic was modified 3 months, 2 weeks ago by James Huff. Reason: URL replaced with correct one

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    I see this message on your website so it’s not possible for volunteers on this forum to view it… “Maintenance mode is on”

    Thread Starter RVH

    (@rvh)

    Thanks, Lisa, that was wrong, the correct url is [link moved to proper field]

    • This reply was modified 3 months, 2 weeks ago by James Huff. Reason: link moved to proper field

    For me, the view always looks like Divi on different devices and browsers. I can’t see any problem.

    Empty the cache of your phone browser.

    Thread Starter RVH

    (@rvh)

    Problem solved. I had already cleared the cache on the phone/ipad but that did nothing.

    The solution was to use FTP to empty the cache folder. Once I did that, all worked find. Key is to NOT delete the cache folder, but to empty contents.

Viewing 4 replies - 1 through 4 (of 4 total)
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