• Resolved thistlefinch12

    (@thistlefinch12)


    All,

    Using WP Travel Engine’s WooCommerce Payments Plugin. It changes the plugin’s default booking behavior to WC’s checkout process. The booking checkout is now managed by WC. The WPTE mentioned I need WooCommerce support for my particular questions. Curious about a couple of things.

    • I’m using WP Travel Engine partial payment add-on. It let’s folks pay a percentage up front with email reminder at a future date to pay the balance. Now that I’m using WC checkout process for the booking, will that same partial payment functionality work? If not, is there a way to provide that as an option again?
    • Regarding the email reminder, since emails will be generated from WC and not the WP Travel Engine Plugin, is there a way to set-up balance due/payment reminder emails in WC?

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @thistlefinch12

    I’m using WP Travel Engine partial payment add-on. It let’s folks pay a percentage up front with email reminder at a future date to pay the balance. Now that I’m using WC checkout process for the booking, will that same partial payment functionality work? If not, is there a way to provide that as an option again?

    Though we’re not familiar with the WP Travel Engine plugin, its partial payment functionality might not work the same way with the WooCommerce checkout process as they are two different systems. However, WooCommerce does have its own Deposits extension, which allows customers to pay for products using a deposit or payment plan. This could be a suitable alternative for your needs.

    Regarding the email reminder, since emails will be generated from WC and not the WP Travel Engine Plugin, is there a way to set-up balance due/payment reminder emails in WC?

    WooCommerce has a built-in feature for sending automated emails for various actions, such as new orders, completed orders, and customer invoices. However, the specific function of sending balance due/payment reminder emails might not be available by default. You might need to use an additional plugin or custom code to achieve this.

    Using WP Travel Engine’s WooCommerce Payments Plugin. It changes the plugin’s default booking behavior to WC’s checkout process.

    This is a third-party plugin, and we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope. It would be best to reach out to the plugin developer for further assistance.

    Additionally, for development and custom coding questions, it’s best to ask for insight related to those on either the WooCommerce Advanced Facebook group or the WooCommerce Community Slack. Many of our developers hang out there and will be able to offer insights into your question. You can also seek help from the following:

    I wish I could help more, but hopefully, this gets you going in the right direction to get some further insight/information.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @thistlefinch12

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks!

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