SiteKit – white screen

Hi there @crisbarrion, thanks for getting in touch and nice work on your troubleshooting with this! This sounds like a conflict with the theme you are using as you say. I can see that you have just shared your?Site Health information so thanks for that.

Could you just confirm which theme is causing the issue with your site and Site Kit? Once shared, I will check this on a site with Site Kit installed to see if I can encounter the same as you and see if the issue is coming from the Site Kit side potentially.

Could you also share any console errors you encounter any when getting the blank white screen. Let me know if you have any questions in the meantime.

Hi @adamdunnage

We are using the Genepress theme, this library.

I ran this in incognito mode for the browser console error.

@crisbarrion Thanks for sharing. Could I please ask you to try temporarily disabling the Simple Custom CSS and JS plugin on your site and checking your Site Kit dashbord once more with the same plugin active?

In the meantime I am trying to replicate this on my side but so far am unable to. I will update here if I have anything but let me know how the above goes for you.

@adamdunnage I have disabled this plugin Simple Custom CSS?and JS plugin and same errors occured.

@crisbarrion Thanks for the update. Just to confirm, when you ran the healthcheck and troubleshooting plugin as part of your troubleshooting, did you disable all plugins except for Site Kit? If not could you please try this again with just Site Kit active in troubleshooting mode and the theme you are using. Do you still encounter the blank white screen then?

@adamdunnage when using the troubleshooting plugin, I believe that all of the plugins were disabled, as you have to enable them one by one.

@crisbarrion It’s possible that this is a multi party plugin conflict. So when you were testing using the health check and troubleshooting plugin, you changed your theme and confirmed Site Kit then worked. However, when you did this, all other plugins except for Site Kit were disabled. Could you try switching the theme again as you did previously and then enable all other plugins alongside Site Kit to see if you then get the same issue when activating a specific plugin? If not, this will rule this out and we can focus elsewhere.

I can also see that you are a Cloudflare user, so caching may be playing a part here. Your site looks like it is served from Cloudflare servers. Does the same occur if you bypass Cloudflare temporarily?

Let me know if you have any questions on the above.

Hi @adamdunnage the generatepress team has done there investigation and removed some of the php codes, so it defer the Sitekit. By removing this code the Sitekit is now working.


//Defer parsing JS function defer_parsing_of_js ( $url ) { if ( FALSE === strpos( $url, '.js' ) ) return $url; if ( strpos( $url, 'jquery.js' ) ) return $url; return "$url' defer "; } add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );

There are some other issues but for Sitekit it was totally solved. Thank you so much for your team efforts ??

@crisbarrion I am delighted to hear that! You are very welcome for the help and thanks for sharing the solution.