HTTP 500 Error

  • This plugin causes a HTTP 500 Error on my homepage when it is active. It might be a conflict with other plugins but my homepage only works when deactivating this plugin. I have not found any other solutions after endless of hours troubleshooting so I have decided to uninstall this plugin for good.

    • This topic was modified 3 months, 3 weeks ago by japanoholic.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @japanoholic thanks for taking time to leave feedback on Site Kit. I am sorry to hear that you have been experiencing a HTTP 500 error on your site while using the plugin. We’d be happy to help you look into this further if you could open a support topic.

    When opening your support topic, please share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.??
    2. Was the plugin working for you as expected previously?
    3. Do you see any warnings or errors when checking yourSite Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    You can also try following the steps on our troubleshooting page to see if you can highlight any potential plugin conflicts and let us know about these.

    Let me know if you have any questions with the above and we hope to hear from you in the support forum.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @japanoholic I just wanted to check back in to see if you were able to get set up with Site Kit?

    As mentioned above, we can offer you some further assistance for this if you open a support topic where we can check your site and look out for anything that may stand out.

Viewing 2 replies - 1 through 2 (of 2 total)
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