I can not create new user by the wordpress panel.

  • Hi, i have problem that i cannot add user from wp-amin panel and/or using the /myaccount page to create a new user. For example when i use the Add Account button and i put all data (name, surnema, username, email, etc.), after i click add user, i get response the user is create, but the user is not see in the user list page, the number of users remain the same, the user doesn’t receive the email and i, as administrator, receive that a new user is registered but the username and the email are blanks.

    I download the health check & troubleshooting plugin and i run the diagnostic. Also if all plugins are disabled i get the same problem.

    Please can you help me? Many thanks.

    The page I need help with: [log in to see the link]

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  • @vixal9621

    this could be due to a number of reasons.

    Enable debug mode by adding these lines in wp-config.php:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    Try creating a user again and check the debug.log file in the wp-content directory for any error messages.

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