Is it possible to have the Purchase button always enabled?

  • Resolved andreeapomirleanu

    (@andreeapomirleanu)


    6 months, 3 weeks ago

    Hi ! I was wondering how I could make the Purchase button on the checkout page when using Stripe be always enabled. Right now it’s greyed out and it only enables once the Credit Card fields have been filled in. In case a user misses filling in one of the CC fields, they might get confused as there’s no way to trigger a warning and let them know what’s missing, they’re only faced with a greyed out button.

    I couldn’t find anything in the settings, is there a setting or an action or something that would enable the Purchase button by default?

    If I inspect the element(the button) and remove its disabled state and press the button, then an additional validation happens anyway, if some CC fields are missing they will be highlighted as such, so I’d like to know if there’s a way to disable this “disabled” feature. Thank you very much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hi there!

    At this time we are restricting it that way in order to limit the number of API calls made from your site to Stripe in case that the form is missing fields.

    For example if the user does not fill in the name field but clicks the purchase button we would make a call to Stripe which would fail as the data is missing but this way we can avoid making calls when we don’t need to.

    Thread Starter andreeapomirleanu

    (@andreeapomirleanu)

    Hi @misulicus

    Thank you so much for your quick reply and explanation, I understand, that makes sense.

    Have a great day!

    Plugin Support Mihai Joldis

    (@misulicus)

    Happy to help!

    Let us know if there is anything else we can help with.

Viewing 3 replies - 1 through 3 (of 3 total)
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