Send Email Preview Converts Quotes to Escaped Encoded HTML Character

  • Resolved Chris

    (@web2guru)


    3 months, 2 weeks ago

    When you go to Send Email and put quotes or other special characters in the email content, and then you click the Preview button to get a test email, the page refreshes with the quotes and other special characters escaped with slashes and encoded as HTML special characters inside the email content.

    For example, the next line (including quotes)…
    “Test”
    …is converted to…
    \"Test\"
    …which comes out in the email with slashes like so…
    \”Test”\

    Any ideas on how to fix this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Al Rubyat

    (@rubyat13)

    Hi @web2guru ,

    It appears that special characters are being improperly encoded in the email preview. This issue might be related to the current version of the plugin.

    You can try downgrading to a previous version of Subscribe2 if available, as it might not have this issue. Alternatively, please keep an eye out for upcoming updates to the plugin, as a fix may be included in the next release.

    Thank you for your patience, and let us know if you need further assistance.

    Plugin Support Al Rubyat

    (@rubyat13)

    Hi there,

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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