Timeout issues when replying on comments

  • Recently I get a lot of timeout issues when replying to comments. It takes a lot of time to process a reply and I often get a 504 error, or even a complete Connection lost due to a database error.

    Now the first thought is of course that this is a server issue, but even after upgrading the server, the problem remains. The problem also only occurs when replying to comments.

    I did found the following error in the log:

    Got error 'PHP message: PHP Fatal error: ob_start(): Cannot use output buffering in output buffering display handlers in /domainname/public_html/wp-content/plugins/subscribe-to-comments-reloaded/templates/request-management-link.php on line 101'

    I currently have over 6500 comments and probably way more then 1000 subscribers (table is maxed out).

    Any thoughts on what the issue could be? I am a bit hesitant to disable to plugin to test replying to comments without it, for the risk of losing the subscribers.

Viewing 1 replies (of 1 total)
  • Plugin Author WPKube

    (@wpkube)

    Hi,

    and probably way more then 1000 subscribers

    You can view the total number of subscribers and subscriptions in WP admin > StCR > StCR System. You’ll see the “System Information” area, below that is an error log (empty if logging disabled) and below it “Plugin Info” with those numbers.

    It’s possible that there are too many subscriptions so it’s hitting a limit.

    The emails are sent out immediately after the comment is approved, there’s no built-in email queueing system. It would be helpful in cases of large amount of subscriptions, I’ll add that on the to do list but at the moment I can’t say for sure when that feature might be implemented.

    There are some plugin which do that, they might work out in this case.

    https://www.ads-software.com/plugins/mail-queue/

    https://www.ads-software.com/plugins/gd-mail-queue/

Viewing 1 replies (of 1 total)
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