Notification bar not working after delete

  • Resolved mmaciek3905

    (@mmaciek3905)


    3 months, 2 weeks ago

    Hi,

    I have a problem. Something probably got bugged during the deletion of previous notifications.

    Going to the “all notifications” tab, I’m left with campaign number 3. I can’t delete it, after trying to delete it, a red box appears saying “1 notification deleted”. Unfortunately, it doesn’t disappear from the panel, and I can’t add new ones.

    Each new notification save ends with the message that the notification has been published, but it doesn’t shows on the selected page or in the NotificationX menu.

    https://ibb.co/drZqWWB

    Reinstalling the plugin did not help. After the reinstallation, the campaign was still visible. Nothing can be done with it.

    Did you know solution?

    //EDIT:
    After 2 relogs from admin panel it’s works… Campaign number 3 is not visible.
    //EDIT2:
    Nope, it’s not working correctly, I turn off campaign and it’s still shows on website. Also I add new campaign and it’s not working till I do relog on website… Also not working on mobile.
    https://ibb.co/yPQ200j

    Br,
    Maciej

    • This topic was modified 3 months, 2 weeks ago by mmaciek3905.
    • This topic was modified 3 months, 2 weeks ago by mmaciek3905.
    • This topic was modified 3 months, 2 weeks ago by mmaciek3905.
    • This topic was modified 3 months, 2 weeks ago by mmaciek3905.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amin

    (@amin7)

    Hi,

    I hope you are fine.
    Sorry for your experience. But, I checked on my side, and could not replicate the issue, please check here, https://d.pr/v/AUJOSf It would be good you shared your site URL. However, It could be due to conflict from another plugin, could you please run a plugin conflict test?

    You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for NotificationX, WooCommerce (if use). Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Astra, Flexia, Hello Elementor, And, check back as well.

    This plugin has a troubleshooting mode, that does not affect normal visitors to your site. Here is the link: https://www.ads-software.com/plugins/health-check/

    Using this plugin involves the same steps that I have already mentioned above. Also, here is the screencast: https://d.pr/v/JP5Ics?

    Let me know the status.

    Thanks

    Plugin Support Amin

    (@amin7)

    Hi mmaciek3905

    I hope you are fine.

    We have not heard from you since our last reply. Are you still facing the issue? Let us know the status.

    Thanks & regards

    Plugin Support Amin

    (@amin7)

    Hi wayn0rd

    I hope you are fine.

    We have not heard from you since our last reply. I believe your issue is solved, I am resolving the topic.

    Thanks & regards

Viewing 3 replies - 1 through 3 (of 3 total)
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