Shipping Unavailable

Hey there, @boionfire81! Thanks for contacting us. I’m happy to help you.

From what I understand you are getting the “no shipping options available” message on checkout, correct?

Can you please share a screenshot of what you see when you click on edit next to flat rate?

If you can also share a screenshot of the checkout page with the issue, that would be great. Please remove any sensitive information from it.

Can you also please share the website’s URL so we can take a look?

Looking forward to your reply.

Have a wonderful day!

See image 5 above. I’ll share the url, but privately only.

• This reply was modified 3 months, 2 weeks ago by boionfire81.

Hey, @boionfire81!

See image 5 above.

Sorry, I hadn’t notice it was a slide show. ??

I see you have a shipping classe, do all the products you added to the cart have this shipping class?
Have you added a cost for “no shipping class”?

To confirm, have you tried other addresses? If so, did the issue persisted?

I see it seems you added all states on the shipping zone. Have you tried adding US without specifying the states to see if it works?

The reason I’m asking is to try out some options so we can find out what is wrong ??

I’ll share the url, but privately only.

The public forum is the place to get support for the WooCommerce core plugin. If you don’t feel comfortable sharing the website URL here directly, you can share it via a website such as https://quickforget.com/. Just please make sure to add enough time/views so we can get to it.

If you don’t want to share it there either we can continue to investigate it as far as possible without it ??

Looking forward to your reply.

Have a wonderful day!

Sorry got stuck on another project. Answer to all 3 questions, yes. https://quickforget.com/s/60f4923439aaa27b0f45f6adfe45c8228aa7050233c2c784

Hello boionfire81,

Thank you for your reply.

The quickforget link you shared has already expired.
Could you share it again but increase the View Limit to 5 and the Time Limit to 24 hours?

Looking forward to your response. ??

Best regards.

https://quickforget.com/s/e4477364e6dd85372e5ad9711210d3dae2544170f6d88ad6

Hey, @boionfire81!

The link expired again. Please make sure to add enough time and views on the page so we can see it ??

Can you also please go to WooCommerce > Settings > Shipping > Shipping Settings and enable debug mode?

Then please try to trigger the issue again. It should show the shipping zone being used.

You can find more about this in this guide.

Looking forward to your reply.

Have a wonderful day!

Send me a link to contact. I gave it 2 days and MANY views. I’m done with that now.

I have already enabled debug. When an item is added to the cart it says found matching shipping method. Then on the cart page and checkout page it says no available shipping.

Hi @boionfire81,

Send me a link to contact. I gave it 2 days and MANY views. I’m done with that now.

This public forum is the best place to get assistance on any issues related to WooCommerce. Therefore, we are unable to share any link that you can use to contact us privately.

I have already enabled debug. When an item is added to the cart it says found matching shipping method. Then on the cart page and checkout page it says no available shipping.

As a next step, could you kindly try deactivating all active plugins in your store leaving only WooCommerce as the active plugin then check if you’re able to replicate the same issue when checking out? The reason why I’m recommending this is that, you’ll be able to eliminate any possible conflicts between WooCommerce and any other plugin/theme in your setup.

Let us know how this goes.

Including security? Aka wordfence?? I have multiple attacks everyday.

Hi @boionfire81,

Including security? Aka wordfence?? I have multiple attacks everyday.

As for deactivating all plugins and leaving WooCommerce as the active plugin, we recommend using staging sites to avoid messing with your live store. You can find the steps to create a staging site from this guide.

I hope this helps.

Ok. I did that, even switched themes to 2024 and downloaded the current version of woocommerce for a double check in file changes and still no luck.

Hey, @boionfire81!

Thanks for trying that!

Let’s run some more tests to see if the issue persists:

• Please remove all shipping zones you have
• Then add one again and add only US as the country, but do not add the states
• On the shipping class and no shipping class price, please use only a number instead of the formula
• Now please check if the issue persists by adding products with the shipping class and also another test with products without any shipping class

The reason I’m asking is that since everything seems to be set up correctly, I want to be thorough and check everything that might be causing the issue.

Please let us know how it goes.

Looking forward to your reply.

Have a wonderful day!

That worked. Thank you!

Hello @boionfire81,

Glad to know that we were able to help. I will mark this thread as resolved. Should you have further inquiries, kindly create a new topic here.

Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here? It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a long way.

Thanks!