Voucher in the checkout does not update directly

  • Resolved veganeschoki

    (@veganeschoki)


    3 months, 1 week ago

    Hello, there is a problem with your plugin in the checkout. If I want to add a voucher there (no matter what kind of voucher) and I click on the apply button, nothing happens. Only after reloading the page the voucher is displayed at the bottom.
    If I deactivate your plugin, the problem no longer occurs and everything works without any problems.
    Strangely enough, if you enter an incorrect voucher, an error message appears immediately and even if I enter a voucher it is displayed correctly. It only doesn’t work properly when adding, but only in the checkout. It works in the shopping cart.

    Can you please help me?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    Please could you ensure you are using the latest version of the plugin and give this another try? This should hopefully have been fixed in a recent update.

    Thread Starter veganeschoki

    (@veganeschoki)

    Hello, thank you for the answer.
    It doesn’t work after the latest update either.
    I am using version 5.15.1 and WordPress is currently on 6.6.1.

    It is still due to your plugin as it works when I deactivate it.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Please could you ensure you cleared your site cache after updating the latest version?

    If you have any performance plugins installed, could you try temporarily disabling these and see if that fixes it?

    If you are still having issues please could you contact us via this form with a link to your site, so we can take a look? https://couponaffiliates.com/contact-form/

Viewing 3 replies - 1 through 3 (of 3 total)
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