Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Support Kenneth Macharia

    (@kmacharia)

    Hey @alaa4blue

    Thank you for reaching out and alerting us about this.

    I have just check the files for 1.9.0.3 and I can confirm that we fixed the missing dependency in the Elementor.php file as shown below:

    wp_enqueue_script(
    'wpforms-elementor',
    WPFORMS_PLUGIN_URL . "assets/js/integrations/elementor/editor{$min}.js",
    [ 'elementor-frontend', 'jquery', 'wp-util', 'wpforms' ],
    WPFORMS_VERSION,
    true
    );

    It looks like you noted down that you are running this version. Can you please confirm and also perform a hard refresh on your browser and let me know if you are still able to reproduce the issue?

    Thank you!

    Thread Starter alaa4blue

    (@alaa4blue)

    Hello Dear
    Thanks for the Reply
    Yes I confirm the version 1.9.0.3
    and the issue still exist

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hey @alaa4blue,

    That is quite odd. Would you mind going to WPForms → Tools → System Info → Copy System Information and sharing the information?

    It would also help if you could let me know the kind of errors that are being reported on your console along with steps that I can take on my end to reproduce these errors.

    I’m looking forward to your response.

    Thank you!

    Thread Starter alaa4blue

    (@alaa4blue)

    Hey @kmacharia ,
    Its when checking the queued scripts by Query Monitor,
    No errors reported on console,
    I can send you a copy of System Information by email if you want

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hey @alaa4blue

    Apologies for the delay. I have installed query monitor on a local fresh install but all the dependencies appear to be available for me as shown here: https://a.supportally.com/i/fHCfwZ. Can you confirm that you have cleared your cache?

    Please send over the site information via our Contact Form here.

    Thank you!

    Thread Starter alaa4blue

    (@alaa4blue)

    Hey @kmacharia

    cache cleared, i sent a screenshot and a copy of system information via yours Contact Form

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hi @alaa4blue,

    Thank you for sharing the site information, we are investigating further and we’ll keep you posted.

    Cheers!

    Hello,
    I have the same problem as you.
    this problem slows down the site, can you please fix it?

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @alaa4blue, @dwnl, @cedric9001

    We sincerely apologize for the inconvenience this has caused. This issue should be resolved after updating to WPForms 1.9.0.3.

    Please rest assured that we are actively investigating why the implemented solution hasn’t fully fixed the problem. Our team is dedicated to finding the root cause and releasing a permanent fix as quickly as possible.

    We’ll keep you updated and provide more information as soon as the solution is available.

    Thanks!

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hey @alaa4blue & @cedric9001 ,

    I have some good news. Our team has been able to identify the cause of this issue and we’ll be including the fix in the next plugin update. The release date has not yet been set in stone but I will give another update here when this release goes out.

    Thank you again for your patience!

    Thread Starter alaa4blue

    (@alaa4blue)

    Hey @kmacharia
    Thank You

    @kmacharia hello, also having this issue, the Elementor widgets area is loading infinitely, making the editing process not possible at all with this issue. Waiting for the update ASAP!

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hey @visedfaq thank you for chiming in and sorry for the trouble.

    I will keep you all in the loop! Thank you again for your patience.

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hey @visedfaq I’m unable to reproduce the issue that you described and it seems a bit different from what was reported by the OP. Would you mind creating a new topic here and share a copy of your System info by going to WPForms > Tools > System Info?

    We appreciate the help!

Viewing 15 replies - 1 through 15 (of 19 total)
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