Can’t authorized sender email

  • bigbanks

    (@bigbanks)


    3 months ago

    Hi,

    I’ve completed DNS setup in MailPoet account “My Sender Domains” section, and got a “Verified” status. However, when trying to authorize sender email via Plugin Settings page, it throws a message:
    “An error has happened while performing a request, the server has responded with response code 401“. (In browser console there is: “failed to load resource: the server responded with a status of 400 (Bad Request)”).

    I’ve tried to disable all plugins, and switch to default WP there, but no luck.

    Do you have a suggestion on how to solve this issue?

Viewing 1 replies (of 1 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @bigbanks,

    Sorry about the issues you have been experiencing with the setup of the extension.

    Can you please share with us the following information:

    • A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots.
    • Copy and paste the information from MailPoet > Help > System Info.

    You are welcome to remove/hide any private information from your status report? We look forward to the system info to debug this issue further.

Viewing 1 replies (of 1 total)
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