No data after restore

  • Resolved soagined

    (@soagined)


    2 months, 4 weeks ago

    After full restore (incl. database) from today morning all data are on 0!? Are the data really irretrievably lost or is there still a chance? Anyone any idea?

    regards
    Volker

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amir

    (@amirfallah)

    Hi @soagined

    Thank you for opening the thread.

    The statistics of your site are being recorded without any issues. If zero statistics are being displayed to you, please completely clear the cache of your site and browser once and check again.

    Regards,

    Thread Starter soagined

    (@soagined)

    Thanks Amir for your quick reply.
    I’d delete the cache, disabled the cache plugin, clear the browser cache. All data are present and stored in backup but the tables in database are all empty. Next is a manual import with the related tables from backup. Will see if it will work.

    Thanke again

    Plugin Support Amir

    (@amirfallah)

    Please check that the names of the new tables are the same as the previous ones.

    If the tables exist and contain data, they should be displayed to you without any issues.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.