Notifications triggered even if not directly triggered

  • Resolved wbenterprises

    (@wbenterprises)


    2 months, 3 weeks ago

    Hello,

    I have notifications set up for sending a notification when “admin manually assigns the rank.” However, this email notification is triggered if unrelated settings are adjusted in User management (such as disabling an account or adjusting the user’s balance manually).

    Please fix the notification to trigger only when the rank is changed.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @wbenterprises,

    Thanks for contacting us,

    I hope you are doing well, To escalate your case, please create a ticket on our official website so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks & Regards
    WP Experts Support Team

    Thread Starter wbenterprises

    (@wbenterprises)

    I shouldn’t need to open a support ticket to report a bug.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @wbenterprises,

    We are unable to replicate the mentioned issue on our staging site. We need some details. Please open a support ticket so we can help you.

    Thanks for your cooperation.

Viewing 3 replies - 1 through 3 (of 3 total)
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