Fatal error

  • Resolved ginx90

    (@ginx90)


    2 months, 3 weeks ago

    Hi,

    I have this error after updating the plugin in the latest version:

    Error
    ====================
    An E_ERROR error was caused in the line 540 of the file /public_html/wp-content/plugins/instagram-feed/inc/admin/class-sbi-new-user.php. Error message: Uncaught Error: Call to a member function get_notice() on null in /public_html/wp-content/plugins/instagram-feed/inc/admin/class-sbi-new-user.php:540
    Stack trace:
    #0 /public_html/wp-includes/class-wp-hook.php(324): SBI_New_User->dismiss(”)
    #1 /public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #2 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #3 /public_html/wp-admin/admin-ajax.php(45): do_action(‘admin_init’)
    #4 {main}
    ? thrown

    My system infos:
    WordPress version 6.6.1
    Smash Balloon Instagram Feed (version 6.5.0)
    PHP versione 8.3.10

    Could you please check it?
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    hi @ginx90,

    Here, I suggest doing a clean reinstallation of the plugin. To do so, navigate to your WordPress dashboard and uninstall the plugin. Then, using a file manager or directly on your FTP server, ensure the plugin folder has been removed.

    After that, you will need to reinstall the latest version of the plugin on your site; you can download the ZIP installer from the link below or navigate back to WordPress Dashboard > Plugins > Add New and searching for our plugins:

    Instagram Feed (Smash Balloon Social Photo Feed): https://www.ads-software.com/plugins/instagram-feed/

    I hope this helps! Let us know how it goes.

    Thanks! ??

    Thread Starter ginx90

    (@ginx90)

    Hi,

    Thank you so much for the advice! I can confirm that uninstalling and reinstalling the plugin worked perfectly. Everything is back to normal now.

    Have a nice day

    Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    Awesome, I am glad to hear that @ginx90.

    No obligation, but if you like the plugin and support you received and feel like leaving a super-quick review here it would be greatly appreciated! If not, then no problem. We just thought to ask as it does help affirm our customer support and ongoing plugin development for others using our products.

    If you have any other questions or experience any issues in the future, please don’t hesitate to let me know. We are always happy to assist when needed. Otherwise, have a fantastic rest of your week!

    Regards ??

Viewing 3 replies - 1 through 3 (of 3 total)
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