Renewal of promoted adds: retaining paid features without additional charge

  • Resolved Beatriz

    (@utopy923)


    2 months, 3 weeks ago

    I am using the Regular Pricing on my site and have noticed an issue I’d like to address. When enabling the renew option for adds, if a promoted add expires and is renewed, it retains its paid features without charging the customer again.I wouldn’t mind if the adds were renewed without the paid features, meaning as a free add. Therefore, I would appreciate it if you could consider one of the following solutions:

    1. When a previously promoted add is renewed, it should be renewed as a free add without the paid features.
    2. When renewing a promoted add, the user should be redirected to the payment option to promote the add again, in case they wish to keep the highlighted features.

    The current issue is that users can pay to highlight their adds for a limited time, and upon renewal, it continues to be highlighted without any additional cost.

    Thank you for your attention to this matter.

    Note: The feature is “Renew listing:enable” in moderation settings.

    • This topic was modified 2 months, 3 weeks ago by Beatriz.
Viewing 6 replies - 1 through 6 (of 6 total)

  • I completely agree with Beatriz!

    It would be logical! I already wrote to you about this, but you did not respond.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    We have paid renew listing chargeable with Membership addon. In free version, there have only enable/disable option for renew. You can also customize it according to your requirements.

    Thank you

    Thread Starter Beatriz

    (@utopy923)

    Thank you for your response.

    With that addon, I imagine the website would need to be membership-based. However, I would like my website to remain focused on paying to promote ads without activating the membership option. Is it possible to have both options active simultaneously?

    For now, I’ve disabled that option, but I would appreciate it if you could consider modifying it in the future to include one of the two options I mentioned earlier.

    Thank you very much.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Yes, we have 3 promotional system without membership plugin that are Featured, Bump up, Top. You can earn using these promotional system except using Renew option.

    Thank you

    Hello, I think that you should make the Renew function so that when clicked, it transfers the user to payment, and after payment, the ad date is updated and the ad rises up the list once.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Sorry, our most of the client suggested to do it free and managing with membership system if need pay. You can customize it if you need. For any customization help, you can create support ticket from our site.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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