Bulk Delete “Cannot remove image, scaled image offloaded.”

  • Resolved a,stanley

    (@andrewstanley)


    2 months, 3 weeks ago

    Hey Anton,

    I try to do the Experimental>Full Offload>Bulk Delete

    but it stops and gives out the message: “Cannot remove image, scaled image offloaded.”

    I’ve enabled logs, did Experimental>Full Offload>Bulk Restore and then Bulk Delete but the logs come out empty.

    So I don’t know which image exactly it stopped at, to try and troubleshoot. I don’t know how the plugin creates its list to process through, and I don’t think the Media Library sorts alphabetically (or at least mine doesn’t?)

    Would there be a way for the message to at least say at which media file it stopped at, or give us the option to Bulk Select items to delete from the media library (and restore from cloudflare), so we can do it in batches manually, at least. Or something

    Thank you for your time,

    Andrew

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter a,stanley

    (@andrewstanley)

    I’ve been so used to grid view, I forgot about list view, and can sort by name, but luckily I didn’t have to do that (just yet), and just stayed sorted by date and I was able to find problematic images (for whatever reasons, these problematic images weren’t automatically scaled down to 2560, and this was before I made my templates to max at 2560). Luckily I only have ~1,150 images, so it’s not as bad to sift through. But I can only imagine if someone had 10K, 50K, 100K, etc.

    Also the logs seem to be delayed, but it does show ID#, but when I search the ID#, nothing returns on media library. I don’t know if that is normal. So maybe it would be nice to add title name as well in the logs?

    Still have to fix these problematic images I found to see if anything else will show up.

    Nonetheless, I think a Bulk Select option and having the feedback message to return what media file the execution stopped at, and the logs to show title name, would make this plugin more robust!

    Plugin Author Anton Vanyukov

    (@vanyukov)

    Hi @andrewstanley,

    The message “Cannot remove image, scaled image offloaded” means that, for some reason, only the scaled version of the image was offloaded. This can be because of two things:

    1. It was offloaded with an old version of the plugin, which did not yet support offloading full-size images
    2. The original was too large to offload.

    If it’s the first case – unoffloading and reoffloading the image should fix the issue. If it’s the second case – such images cannot be fully removed, because you will never be able to restore the original.

    Best regards,
    Anton

    Thread Starter a,stanley

    (@andrewstanley)

    Thank you for your reply Anton,

    Was able to find the unscaled images by month, replace them, and get everything offloaded and deleted from media library via bulk delete. For my case it was #2

    Kindly,
    Andrew

Viewing 3 replies - 1 through 3 (of 3 total)
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