TAX problem: prices differ between the shop page and checkout

Hey there, @groomzo! Thanks for contacting us.

Thank you for sharing the video with the information.

Since there’s a third-party plugin handling the currency switch, it is possible you need to adjust something in their settings regarding taxes.

But, as it is a third-party plugin, we are not able to assist you with this, we can only help with the core WooCommerce plugin and its features.

Please reach out to them so they can take a look at why there’s a price difference.

Please let us know if there’s anything else we can do to help or if you have any questions.

Have a wonderful day!

Hey Carol,

Thanks for your message.
What do you mean a third party plugin for the currency switch? Its the WooCommerce multilingual & multicurrency we are using.

Im pretty sure the issue comes from Woocommerce. I mean it should be normal right that shop prices and checkout prices are shown based on inclusive tax of the country? How is woocommerce handling this?

Waiting for your reply

Hey, @groomzo!

Im pretty sure the issue comes from Woocommerce. I mean it should be normal right that shop prices and checkout prices are shown based on inclusive tax of the country? How is woocommerce handling this?

Yes, the prices should match.

How it is handled might differ depending on which plugin you are using.

I checked our marketplace, but did not find any plugins with this exact name, can you please share the plugin developer or the link to download it so we can take a look?

In this forum, we can only help with the core WooCommerce plugin and its features, so if you are using another plugin to set it up, even if it is one of our plugins, as per forum guidelines, you need to open a thread on that plugin’s forum or contact the support directly if they offer this option.

Once we know exactly which plugin you are using, we can guide you in the right direction ??

Have a wonderful day!