Buddymeet cannot access camera or microphone using Google Chrome or Edge

I have a problem when trying to access a Jitsi room using the Buddymeet plugin. When using Google Chrome, I cannot enable access to the microphone or camera to be used in the room. The message “You need to enable microphone and camera access” appears, even though I have permissions enabled in my browser settings. I have checked these possible issues:

• No other application is using the microphone or camera.
• My browsing context is HTTPS.
• I have not denied access to my browser because I have never been asked to allow or deny it.
• The global permissions for the microphone and camera in my browser are enabled with the “Always allow” option. I also noticed that the camera icon does not appear in the address bar, which would allow me to enable access to the microphone and camera.

This error occurs when I use Google Chrome and also Edge. However, if I use Firefox, I have no problems; I can allow access, and both the microphone and camera work correctly in the room. What could be happening?

Thanks