Display problem with the login page

  • Hello,

    I have a problem on the “log in” page. I created a template with woo builder from crocoblock.

    The page appears normally when I am logged in as an administrator. But in private browsing, it appears 30-40% wide (like on a smartphone).

    In addition, the title of the page appears at the top of the banner.

    There is obviously a compatibility problem knowing that by changing the theme, the page is displayed normally.

    Is it possible to resolve this problem without changing the theme (I already resolved everything with oceanwp…)?

    Have a nice day !

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello @bertrand95,

    Thank you for reaching out,

    According to the forum rules, we cannot solve premium plugin issues, and you are using a premium plugin. Please read the forum guidelines: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products.
    Please get in touch with your third-party plugin author.
    Maybe they have a solution that we are not aware of.

    ________

    Regarding the space on some smartphones (if it is showing an extra white space), the space comes from the left and right negative margin or too much width. You should remove the extra negative margin to fix this. Also, you can use this CSS, so please put the CSS below in Customizing > Custom CSS/JS > CSS Code:

    body {
    overflow-x: hidden;
}

    For more information about the CSS code on the customizer, please read this link: https://docs.oceanwp.org/article/354-add-custom-css-and-js-to-your-website

    Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, don’t forget to click on the regenerate all assets file and data in Elementor > Tools.

    Thank you for understanding,
    Best Regards

Viewing 1 replies (of 1 total)
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