Header and Footer doesn’t display search icon

  • Resolved natasza2023

    (@natasza2023)


    1 month, 1 week ago

    Good day,

    Header and Footer plugin didn’t show the “magnifying glass” search icon and burger menu in mobile and desktop views. I also couldn’t open the Header and Footer plugin – it was stuck in a loading loop. After i updated permalinks, the plugin opens for editing, but the “magnifying glass” search icon and burger menu are still not visible in the header.

    Elementor Header & Footer Builder 1.6.41

    WordPress 6.6.1

    Astra Pro 4.8.0

    Thank you in advance for any help.

    Kind regards,

    natasza

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hi @natasza2023 ,

    It looks like the Font Awesome 4 library is currently disabled, which is why your icons aren’t showing up. To fix this, you’ll need to enable the Font Awesome 4 library in Elementor. Here’s how you can do it:

    1. Go to your WordPress dashboard.
    2. Head to Elementor > Settings.
    3. Click on the “Advanced” tab.
    4. Find the “Load Font Awesome 4 Support” option and switch it to “Yes.”
    5. Don’t forget to save the changes!

    For reference, here’s a screenshot: https://i.imgur.com/2UspsxI.png.

    Following these steps should enable the Font Awesome 4 support and resolve the icon issue.

    Best regards,
    Ankush ??


    Thread Starter natasza2023

    (@natasza2023)

    Hello Ankush,

    thank you for your quick reply.?I followed your instructions and enabled Font Awesome 4 library. Unfortunately, the search icon “magnifying glass” and burger menu are still?invisible?on front-end, but you can see them when editing Header in Elementor.

    kind regards,

    natalia

    Plugin Support bsfankusht

    (@iankusht)

    Hi @natasza2023 ,

    We apologize for the inconvenience you’re experiencing. To help us investigate this issue more thoroughly, could you please open a support ticket using our contact form – https://brainstormforce.com/open-a-ticket/.

    When you do, kindly include all the necessary details, such as screenshots and the steps to replicate the issue. We’ll make sure to prioritize this and work to resolve it as quickly as possible.

    Thank you for your understanding, and we look forward to assisting you!

    Kind regards,
    Ankush ??

    Plugin Support bsfankusht

    (@iankusht)

    Hi @natasza2023 ,
    ?
    Just checking in to see if you’ve had a chance to open a support ticket regarding this issue. If you have, could you please confirm if it’s been resolved? If the issue is still ongoing, and you’ve already opened a ticket, kindly share the ticket ID with us so we can assist you further.

    Meanwhile, I am marking this thread as Resolved due to inactivity. Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with.
    ?
    Kind regards,
    Ankush???

Viewing 4 replies - 1 through 4 (of 4 total)
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