• Resolved boah123

    (@boah123)


    I have a custom url for login, but this url results in a 404. I de-activated all plugins but the problem remains. I can’t remember changing the config. This custom url has always worked perfectly.

    You can find the option here: First item under login/logoff and then change login url.

    How can I help with more debug information?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Bowo

    (@qriouslad)

    That’s strange… can you go to Tools >> Site Health >> Info (tab) and copy the WP environment info here?

    Is it broken with just ASE as the only active plugin?

    If not, are you using any other plugin or code snippet that modifies the login process somehow?

    Thread Starter boah123

    (@boah123)

    Is it broken with just ASE as the only active plugin?
    YES. Only thing active is standard Elementor theme.

    Below the WP environment information. For privacy, I changed the domain.

    ` wp-core

    version: 6.6.2
    site_language: en_US
    user_language: en_US
    timezone: Europe/Amsterdam
    permalink: /%year%/%monthnum%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 0
    default_comment_status: undefined
    environment_type: production
    user_count: 1
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /home/mydomain/domains/mydomain.com/public_html/jtb
    wordpress_size: 57.00 MB (59770305 bytes)
    uploads_path: /home/mydomain/domains/mydomain.com/public_html/klm/wp-content/uploads
    uploads_size: 0.00 B (0 bytes)
    themes_path: /home/mydomain/domains/mydomain.com/public_html/klm/wp-content/themes
    themes_size: 12.06 MB (12644846 bytes)
    plugins_path: /home/mydomain/domains/mydomain.com/public_html/klm/wp-content/plugins
    plugins_size: 315.73 KB (323305 bytes)
    fonts_path: /home/mydomain/domains/mydomain.com/public_html/klm/wp-content/uploads/fonts
    fonts_size: directory not found
    database_size: 7.41 MB (7766016 bytes)
    total_size: 76.78 MB (80504472 bytes) wp-active-theme

    name: Hello Elementor (hello-elementor)
    version: 3.1.1
    author: Elementor Team
    author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
    theme_path: /home/mydomain/domains/mydomain.com/public_html/klm/wp-content/themes/hello-elementor
    auto_update: Disabled wp-plugins-active (7)

    Admin and Site Enhancements (ASE): version: 7.4.0, author: wpase.com, Auto-updates disabled
    Antispam Bee: version: 2.11.6, author: pluginkollektiv, Auto-updates disabled
    Classic Editor: version: 1.6.4, author: WordPress Contributors, Auto-updates disabled
    Code Snippets: version: 3.6.5.1, author: Code Snippets Pro, Auto-updates disabled
    Elementor: version: 3.24.1, author: Elementor.com, Auto-updates disabled
    Elementor Pro: version: 3.24.1, author: Elementor.com, Auto-updates disabled
    Solid Security Basic: version: 9.3.3, author: SolidWP, Auto-updates disabled wp-plugins-inactive (3)

    Independent Analytics: version: 2.8.6, author: Independent Analytics, Auto-updates disabled
    ManageWP - Worker: version: 4.9.20, author: GoDaddy, Auto-updates disabled
    Yoast SEO: version: 23.4, author: Team Yoast, Auto-updates disabled code-snippets (4)

    snippet-1: name: Maak van upload bestandsnamen kleine letters, scope: global, modified: 2024-01-28 10:31:38, tags: [sample, media]
    snippet-5: name: Remove WordPress generator meta tag, scope: global, modified: 2024-01-28 10:34:20
    snippet-6: name: Remove WordPress X-Powered-By header, scope: global, modified: 2024-01-28 10:38:52
    snippet-7: name: Remove WooCommerce version meta tag, scope: global, modified: 2024-01-28 10:37:49 wp-media

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1809
    imagemagick_version: ImageMagick 7.1.1-19 Q16-HDRI x86_64 21601 https://imagemagick.org
    imagick_version: 3.7.0
    file_uploads: 1
    post_max_size: 8M
    upload_max_filesize: 4M
    max_effective_size: 4 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 1,006 GB
    imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    imagick::RESOURCETYPE_FILE: 49152
    imagick::RESOURCETYPE_MAP: 503 GB
    imagick::RESOURCETYPE_MEMORY: 252 GB
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
    imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, B, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YAML, YCbCr, YCbCrA, YUV
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: 9.25 wp-server

    server_architecture: Linux 3.10.0-962.3.2.lve1.5.85.el7.x86_64 x86_64
    httpd_software: Apache/2
    php_version: 8.2.18 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 120
    memory_limit: 2048M
    max_input_time: 60
    upload_max_filesize: 4M
    php_post_max_size: 8M
    curl_version: 7.87.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-09-13T09:11:43+00:00
    utc-time: Friday, 13-Sep-24 09:11:43 UTC
    server-time: 2024-09-13T11:11:41+02:00 wp-database

    extension: mysqli
    server_version: 10.4.27-MariaDB-cll-lve
    client_version: mysqlnd 8.2.18
    max_allowed_packet: 268435456
    max_connections: 5000 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/mydomain/domains/mydomain.com/public_html/klm/wp-content
    WP_PLUGIN_DIR: /home/mydomain/domains/mydomain.com/public_html/klm/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 2048M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable solid-security

    pro: free
    initial_build: 4128
    activated: 2024-01-14 16:42:38
    patchstack: false
    modules:
    0: ban-users
    1: firewall
    2: brute-force
    3: network-brute-force
    4: backup
    5: security-check-pro
    6: ssl
    settings:
    ban-users: Array
    firewall: Array
    brute-force: Array
    network-brute-force: Array
    backup: Array
    global: Array
    system-tweaks: Array
    wordpress-tweaks: Array
    hide-backend: Array
    user_groups:
    0: Array
    1: Array
    2: Array
    3: Array
    4: Array
    Thread Starter boah123

    (@boah123)

    Uhh, it might be a browser issue on my side. I tried to open the url in a incognito window and now it seems to work fine.

    Thread Starter boah123

    (@boah123)

    Logout, clear all cookies, and the site seems to be okay. Sorry for the inconvenience.

    Plugin Author Bowo

    (@qriouslad)

    @boah123 no worries. Glad you were able to resolve it, and good to know browser cache / cookies can cause something like that.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘New login URL does not work anymore’ is closed to new replies.