woocommerce_order_itemmeta doesn’t exist error on error_log file

  • Resolved mstudioIL

    (@mstudioil)


    2 months, 1 week ago

    Shop was working fine and suddenly?it not working, the “woocommerce_order_itemmeta doesn’t exist” message is shown in error_log on root and on the wp-admin.
    Why this happen? how do I fix this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello mstudioIL,

    Thank you for contacting Woo support.

    The woocommerce_order_itemmeta table contains metadata for the items purchased in an order, so the issue you’re seeing suggests something may have gone wrong with that database table.

    Have you performed any modifications or optimizations on the database?

    Could you please share the complete error log with me?
    Additionally, a screenshot of the WP Admin where the error appears would be helpful for troubleshooting.

    Looking forward to your response!

    Thread Starter mstudioIL

    (@mstudioil)

    The error_log is long, also I don’t want to post table prefix and name here.
    I don’t have error message on the WP admin

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello mstudioIL,

    Thank you for your reply.

    Could you please confirm if you performed any modifications or optimizations on the database?

    The error_log is long, also I don’t want to post table prefix and name here.

    You can paste the error log in https://gist.github.com and paste the Gist link here.
    For the table prefix, you rename it to a random text like “XYZ”.

    These details are important to investigate the problem.
    Looking forward to your response. ??

    Best regards.

    Thread Starter mstudioIL

    (@mstudioil)

    Some of the text in the log is not in English, would this be a problem?

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello mstudioIL,

    Thank you for your reply.

    Some of the text in the log is not in English, would this be a problem?

    Non-English text is not going to be a problem.
    Please share the error log so I can investigate the issue further.

    Looking forward to your response. ??

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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