All designs on several pages created via Elementor dissapeared

  • Resolved Particket FAM

    (@helloparticket)


    5 months, 2 weeks ago

    I write this with a sad heart hoping that my site can be resurrected because I have tried all I can in my knowledge and have gone through as much existing tickets as i can but none provided solution. Randomly, after finishing a page design, all my existing pages that was designed with Elementor now show nothing on the frontend and edit mode. Which leaves me to believe that it has been wiped. I have regenerated files and even rolled back the elementor plugin. I also deactivated all plugins but could not find the issue.

    In the system info, I noticed a lot of errors. I am not code savvy so I could not understand what they meant.

    I have pasted my system info via paste bin: https://pastebin.com/XnsbjvA0

    I would really appreciate any assistant because the website was near completion, and this error has set me back to zero percent.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Particket FAM

    (@helloparticket)

    This is one of the pages which clearly shows the revisions made
    infact this was the last page i finished designing. But now it is blank and it does nothing when I click on the revisions.

    Plugin Support Milos

    (@miloss84)

    ‘m sorry you’re facing this frustrating issue. Based on the situation you’ve described, it sounds like there may be a deeper conflict or corruption happening in your WordPress site. Since you already tried deactivating plugins, regenerating files, and rolling back Elementor, the problem could be tied to one of the followin

    1. Database Corruption: Sometimes, Elementor pages may fail to load if the database tables storing those designs are corrupted. A repair operation through phpMyAdmin or a WordPress database plugin might help.
    2. Theme or Template Overrides: If you’ve made recent changes to your theme or templates, that could be a culprit. Rolling back the theme to a previous version or temporarily switching to a default theme (like Twenty Twenty-One) might help pinpoint this.
    3. Conflict with Cache: Sometimes caching plugins or server-side caching may cause problems where changes don’t appear correctly on the frontend. Clear all caches (plugin and server-side).

    If you’re not familiar with troubleshooting code, here’s a process that might help:.

    1. Database Backup & Repair: Make sure to take a full backup of your site first (files and database). Then, you can try a repair via phpMyAdmin by selecting your database and using the “Repair Table” option on the Elementor-related tables.

    Hope this will help you.

    Kind regards,

    Thread Starter Particket FAM

    (@helloparticket)

    Thank you for this reply

    Though I have done no.2 before creating this ticket. I will proceed with the repair via PHP and get back to you.

    Thread Starter Particket FAM

    (@helloparticket)

    I made a check in order to make the repair but I could not find any elementor related tables.
    I made some screenshots for you to see.

    https://thelearningcraft.com/New/wp-content/uploads/2024/09/Screenshot-2024-09-17-004505.png
    https://thelearningcraft.com/New/wp-content/uploads/2024/09/Screenshot-2024-09-17-004453.png
    https://thelearningcraft.com/New/wp-content/uploads/2024/09/Screenshot-2024-09-17-004436.png
    https://thelearningcraft.com/New/wp-content/uploads/2024/09/Screenshot-2024-09-17-004416.png

    Thread Starter Particket FAM

    (@helloparticket)

    I have found the solution. Wao, I later tried to create a new design and found out that the settings of elementor was back to the grid system and not the new flexbox. I built the site on flexbox. It was the unprecedented switch that made all designs dissapear. All I did was made the switch back to flexbox and the designs came back. You can check to see: https://thelearningcraft.com/New/

    Thank you for the support so far.

Viewing 5 replies - 1 through 5 (of 5 total)
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