Buggy behavior currency separator for free shipping method

Hello marcie73,

Thank you for contacting Woo support.

I can understand how frustrating it must have been to troubleshoot.
It seems that the currency separator settings might be confusing the free shipping calculation, particularly between the use of commas and dots.

I’d like to investigate this further to help find a solution.
Could you please:
– Share a list of active plugins on your site.
– Provide the URL of your website so I can take a closer look at the setup.

This information will help me understand if a potential conflict or configuration issue is causing the problem.

Looking forward to your response. ??

Hello Zubair,

thank you for getting back to me.

This is the website: https://wellalimentare.it/

and this the list of the active plugins:

WPML Multilingual CMS di OnTheGoSystems – 4.6.13WPML SEO di OnTheGoSystems – 2.1.0ACF QuickEdit Fields di J?rn Lund – 3.3.7Advanced Custom Fields Multilingual di OnTheGoSystems – 2.1.4.2Advanced Custom Fields PRO di WP Engine – 6.3.6All-in-One WP Migration Unlimited Extension di ServMask – 2.59All-in-One WP Migration di ServMask – 7.86Booster Plus for WooCommerce di Pluggabl LLC – 7.2.2Disable Gutenberg di Jeff Starr – 3.1.2Dynamic.ooo – Dynamic Content for Elementor di Dynamic.ooo – 3.0.16Dynamic Visibility for Elementor di Dynamic.ooo – 5.0.13Elementor Pro di Elementor.com – 3.24.0Elementor di Elementor.com – 3.24.2Essential Addons for Elementor – Pro di WPDeveloper – 5.8.3Essential Addons for Elementor di WPDeveloper – 6.0.4EU/UK VAT for WooCommerce di WPFactory – 2.12.12Intuitive Custom Post Order di hijiri – 3.1.5.1iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more di iubenda – 3.11.0JetEngine di Crocoblock – 3.5.5JetSmartFilters di Crocoblock – 3.5.5Payplug per WooCommerce di Payplug – 2.8.2Premium Addons for Elementor di Leap13 – 4.10.51Redirection di John Godley – 5.5.0Speed Optimizer di SiteGround – 7.6.5Security Optimizer di SiteGround – 1.5.4MC Woocommerce Wishlist di MoreConvert – 1.8.3Campi di registrazione utente personalizzati per WooCommerce di Addify – 2.1.2User Role Editor di Vladimir Garagulya – 4.64.2Discount Rules PRO 2.0 di Flycart – 2.6.5Discount Rules Core di Flycart – 2.6.6WooCommerce Advanced Free Shipping di Jeroen Sormani – 1.1.7Google Analytics for WooCommerce di WooCommerce – 2.1.7WooCommerce Multilingual & Multicurrency di OnTheGoSystems – 5.3.7WooCommerce PayPal Payments di WooCommerce – 2.9.0WooCommerce Product Bundles di Woo – 8.0.4WooCommerce Variation Swatches and Photos di Element Stark – 3.1.10WooCommerce di Automattic – 9.3.1Yoast SEO di Team Yoast – 23.4WP Mail SMTP di WP Mail SMTP – 4.1.1WPML Media Translation di OnTheGoSystems – 2.7.4WPML String Translation di OnTheGoSystems – 3.2.14Tab prodotto personalizzato per WooCommerce di Code Parrots – 1.8.5

Thank you!

Hi @marcie73,

Thank you for bringing this to our attention. I understand you’re having issues with your minimum requirements for free shipping, correct? I believe this is related to an ongoing/known bug (our developers are aware of this one and are working on it to resolve it soon! You can follow the reports?here?and?here, for instance).

We’re sorry for the inconvenience this has caused. I’m happy to learn you found a way to make it work for you by saving the values with a dot instead of a comma.

Thanks!
-OP

Thank you!