Alert does not pop up on android phone

  • I installed easily the product. However i do not receive any alert on my smartphone when a new order arrives. How can you fix this ? Thks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Yisrael Buchwald

    (@israelb1)

    hi – what device do you have?

    can you make sure the app has notification. Permissions?

    please try to log out and back in to see if issue resolved

    You can contact support via app too ??

    Thread Starter bclamagirand

    (@bclamagirand)

    Hello,

    I use a Xiaomi Redmi Note 8T. Wemanage app is well ticked “Display Notifications”. When i make a new order it dodes appear n the Wemanage app but i do not receive any notification. Is there something else to do on my website or on the smartphone ?

    Plugin Author Yisrael Buchwald

    (@israelb1)

    can you please send us a ticket vai app – so we can check logs from acount?

    thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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