Current Feed Not Loading, Shows Old Feed

Hi @thehappysites,

I am sorry to hear that your feeds are not automatically updating. I suspect this is due to caching on your website. To fix this, please try the following.

• Ensure the time specified in the Caching setting is set to hourly. To do this, go to your?WordPress Dashboard > Instagram Feed > Settings > Feeds?and set the cache time to “Every hour” then click “Save Changes”
• Check the settings on your server and in optimization plugins and set a lower time for “Cache Timeout or TTL”
• If adjusting the TTL/Cache timeout doesn’t work, go to your?WordPress Dashboard > Instagram Feed > Settings > Advanced, turn on “Load Initial Posts with AJAX”, and click Save Changes.
• If all of the above doesn’t work, the wp-cron function, which controls background processes on your website, may not be working. Please follow this guide to fix it:?My feed does not update unless I manually clear the cache. – Smash Balloon

I hope this helps! Please let me know if you have any questions.

Thanks! ??

I went through the checklist you provided, but unfortunately I am still having issues. I think it’s my wp-cron.php file. I changed the Instagram Feed settings to “Every 30 Minutes.” On GoDaddy, all of my DNS records say 1 Hour TTL. I don’t have any optimization plugins. I turned on “Load Initial Post with AJAX,” and I thought that fixed it, but it did not. I also added cachetime=30 to my short code. My latest status is that I have now removed cachetime=30 from the shortcode (as advised in the article you sent) and implemented the uptimerobot.com workaround. The wp-cron.php file seems accessible because when I navigate to theluckytiger.com/wp-cron.php the page is blank. I set up a monitor and it says 0 incidents in the last 24 hours, “Last Check: Coming Soon (Checked every 30 minutes.” However, after installing WP Crontrol, it looks like none of my cron hooks are firing, SB or otherwise. I disabled several plugins, but the problem persists. I have access to the wp-cron.php file in the File Manager if this helpful. The only way I can get my feed to refresh right now is to do it manually in SB > Settings > Feed.

Thank you for the detailed update. If wp-cron is not working even when all plugins are deactivated there could be an issue on your server setup. First check your wp-config.php file and ensure you have a line with ”?DISABLE_WP_CRON = false . This ensures the wp-cron function is enabled in WordPress. If that doesn’t work, contact your hosting support for help enabling wp-cron or a server side cron job.

I hope this helps! Please let me know if you have any questions.