How to be sure Icegram is compatible without bug?

  • Hello team,

    I would like to (I mean I need to) upgrade a website that uses your nice plugin Icegram Express.
    It seems that you’ve just propose a new version few minutes ago: 5.7.34 (that I upgraded), saying that it works until WP 6.6.2.
    But I’m a bit scared to do it: last august, it created a bug and I had a white screen of the death!
    And for all your versions, the answers of plugins testers are not totally ok.
    Look: https://plugintests.com/plugins/wporg/email-subscribers/latest
    So, how can I be sure that it won’t create problems if I upgrade to wp 6.6.2?
    Thank you very much to see what it still could be wrong.
    Anne

    • This topic was modified 2 months, 1 week ago by Scribelle.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @scribelle,

    Thank you for reaching out to us and for using our plugin.

    Reffering to white screen of the death!, we thoroughly test our plugin before every release, but since each site has its own unique server configuration, plugins, and theme, conflicts can sometimes arise and lead to errors. If you have an error log for the issue you’re experiencing, it would help us better understand the problem.

    Q) So, how can I be sure that it won’t create problems if I upgrade to wp 6.6.2?

    Ans) We haven’t received any reports of issues with WP 6.6.2 so far.

    However, since it was only recently released (on 10th September), we still need to perform a compatibility check. We’ll notify you once this is completed, and if any issues are found, we’ll address them in the upcoming release.

    Let me know if you need any further assistance.

    Thanks!

    Hi @scribelle,

    I hope you’re doing well!

    After debugging, I wanted to inform you that we conducted a compatibility check with WP 6.2.2 and found no issues. We recommend updating your WordPress dashboard and trying again.

    Please let us know how it goes on your end!

    Hi @scribelle,
    Hope you’re doing great.

    I wanted to check in with you regarding the inquiry you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Thank you!
    Have a great day ahead.

Viewing 3 replies - 1 through 3 (of 3 total)
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