• Resolved kozaczwik

    (@kozaczwik)


    Hi!
    I have a problem with downloading some images, from the website (via media wp), when downloading some images are downloaded in webp, the extensions in media are .png. I don’t know why this happens. So my question is how to undo optimizations/or how to fix downloads in webp?

    I don’t have any separate plugin that might get in the way.

    • This topic was modified 2 months ago by kozaczwik.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @kozaczwik,

    Thank you for your message. I am sorry you have encountered a problem with our plugin.

    The reports we receive very often do not concern a problem with the plugin operation, but problems with understanding how the plugin works. Below I have attached the tutorial describing how to test the plugin:
    https://mattplugins.com/docs/how-to-test-converter-for-media-plugin

    If you have any other questions, please, feel free to reach out to me. We will try to help you.

    Best,
    Mateusz

    Thread Starter kozaczwik

    (@kozaczwik)

    I think I understood what the point of the plugin is, I am satisfied with the operation of the plugin, but I will describe the problem in detail

    When I want to download an image from my website, as I wrote earlier, via media wordpress, sometimes it downloads an image in webp format and sometimes in png format, I want it to only download an image in png format, is that possible?

    If not, is it possible to undo the plugin?

    Regards

    • This reply was modified 2 months ago by kozaczwik.
    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @kozaczwik You can add a suffix to the end of a URL: ?original. The original image will then be loaded.

Viewing 3 replies - 1 through 3 (of 3 total)
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