Not compatible with WPML

  • Resolved mickhele

    (@mickhele)


    2 months ago

    The plugin is unusable if the website is available in more languages (e.g. Italian and English) using plugins such as WPML.
    I opened a ticket weeks ago in which I was informed that the problem was known and would be resolved as soon as possible. Nothing has happened since then, except for the hasty closure of the ticket by wrongly labelling it as ‘resolved’ (as I have also seen on this forum for other similar reports).

    I would just like to know if anyone at Aruba is working to resolve this serious bug.
    That’s all.

    Furthermore, it would be good if the invoice-sending notices were also available in Italian and English, and the invoice could be set in English for those who order using this language on the website.

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  • Plugin Contributor Aruba Support

    (@arubasupport)

    Gentile mickhele

    purtroppo con i dati indicati non è stato possibile risalire al tuo caso. Ti chiediamo di indicarci il numero ID della richiesta aperta lato assistenza per poter verificare. Grazie per la cortese collaborazione.

    Thread Starter mickhele

    (@mickhele)

    Il numero ID della richiesta/ticket era il seguente: 16389558A

    Plugin Contributor Aruba Support

    (@arubasupport)

    Gentile mickhele,

    Grazie per la celere informazione; provvederemo a fornirle riscontro attraverso il canale di assistenza quanto prima. Saluti

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