error – map not showing

  • Resolved webmark487

    (@webmark487)


    1 month, 3 weeks ago

    Hi, the map does not show up anymore, instead there is an error message, pls. take a look at the screenshot.

    thx for your support

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there, thank you for writing.

    Well, there seems to be an error with your Google Maps API keys. If I load your website in my browser and take a look at the JavaScript console, I can see this error message:

    Google Maps JavaScript API error: RefererNotAllowedMapError

    which generally means that the API keys are misconfigured. Several things may have happened here… Have you changed any of the API keys recently? Have you changed the domain name of the website?

    If in doubt, it is generally useful to just create a new set of keys following our instructions.

    You can also do some basic troubleshooting of the API Keys if you go to the Wp Store Locator settings page and click the “validate API Keys: show response” button.

    Let me know how it goes.
    Best regards,

    Thread Starter webmark487

    (@webmark487)

    Hi @farroyob,

    Thank you for your fast reply.

    Maybe we do encounter this, because we set up a clone of our website, using the same Google Maps API keys.

    We will take a look at this.

    Best! Markus

    Then that is most likely the reason, if you have reused the same set of API Keys in a different domain name, chances are the restrictions you initially set for the keys are not valid for the new domain name. I suggest you to create a new set of API keys for the clone domain, that should do it ??

    Thread Starter webmark487

    (@webmark487)

    Thank you very much!! We will give it a try.

Viewing 4 replies - 1 through 4 (of 4 total)
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