Downgrade plugin

Hello there,

I hope you’re doing well :D.

If you need to downgrade the addons version, you can use the following link https://downloads.www.ads-software.com/plugin/yith-woocommerce-product-add-ons.4.13.0.zip

Anyway, if you have problems with the price on cart/checkout page.

Could you please send me the addons configuration you have on your site? I tried to reproduce it without results. Always I can see the price added in the right way. See the following video with my test

I’m looking forward your response.

Have a good day.

Hey @crodriguez1991 ,

Here’s the video from my website: https://www.loom.com/share/8c1056bfe8e848929bb6b601b68403fb?sid=650d9900-7dc4-486f-a644-dd87a8594b26

You can see those mentioned problems. I use here 4.13 version of the plugin. I didn’t change any setting.

Hello there,

I hope you’re doing well :D.

Could you try with the latest version and see if you have the same problem? If yes, try to make a test with a default WooCommerce installation and only add our plugin and try again. Also try to make a test with a default theme like TwentySixteen.

In this way, you’ll check and try to understand if the problem could be related with a conflict with other plugin or your theme.

Please, try it and let me know.

Have a good day.

I tested with default WP installation which only includes woocommerce. Your plugin was working fine. So it means there is some kind of a conflict. On my main website I use Oxygen builder.

I found the issue which plugin is causing the problem. Plugin is called “Ajax add to cart for WooCommerce” by QuadLayers

• This reply was modified 1 month, 4 weeks ago by wantyq.

I have not such plugin and I do not have any special setting:

• Options position in product page Before “Add to cart”
• In WooCommerce pages show “Select options” button
• All other General setting: Off
• Total price box: Show product price and total options (tried others but nothing)

Cart & Order:

• Show options in the cart: On
• Rest options Off

It have been working fine for years. Did not changed any option and did not installed any new plugin and suddenly stopped working

Downgrading to 4.13.0 have FIXED the problem

The problem is in version 4.14.0 and persists in version 4.14.1, we have made several sales where the add-ons have not been paid for due to this error…

Indeed, downgrading to version 4.13.0 has temporarily solved the problem.

I see that when I use 4.14.1 version you can select product add-on but the price isn’t included in the cart or checkout pages. The problem is still present. Also, don’t forget to double check why your plugin is conflicting with ajax add to cart plugin.

Ok, after installing and testing the new version 4.14.2 of the plugin, I see that the issue has been resolved, and the add-ons are loaded correctly in the cart.

Thanks

perhaps because I downgraded to 4.13.0, when I upgraded to 4.14.2 has got this error:

“The plugin yith-woocommerce-product-add-ons/init.php has been deactivated due to an error: Plugin file does not exist.”

However deleting the current plugin folder in my server, and installing again the plugin, everything works fine and the bug is fixed correctly in this last version.

Thank you

• This reply was modified 1 month, 4 weeks ago by alemartinventa. Reason: mark as resolved