Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi @ibanner

    Can you kindly check the social images you have added? From your screenshot, it seems the error is due to image format. Can you kindly check the post, page and landing page social images and see what are the format for your images?

    What is the version of Yoast SEO and WordPress on your site? Does your site meet the plugin requirements?

    Thread Starter ibanner

    (@ibanner)

    Hi @611shabnam

    I appreciate your quick reply! The problem is that under the free version these fields are blocked. I also don’t know if in the past (when the site used the premium version) these fields were filled.

    Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi @ibanner

    I have checked and noticed when I edit a post, visit social tab of Yoast SEO metabox, the social media appearance is unavailable however, the social image field is available in the free version of Yoast SEO. Please check the screenshot.

    If you still see the social image field is blocked, can you kindly uninstall the Yoast SEO, download a fresh version of Yoast SEO and then reinstall and activate the Yoast SEO?

    We recommend creating regular backups of your site and database for your site’s health and safety. A backup is crucial before making important changes on your website and provides you with a safety net if something were to go wrong. Learn more about the benefits of regular backups.

    Let us know what you see.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.